ADSM-L

Re: [ADSM-L] Restoring single mailbox TDP for Exchange

2012-08-28 10:55:22
Subject: Re: [ADSM-L] Restoring single mailbox TDP for Exchange
From: Michael Devenney <MDevenney AT RETSD.MB DOT CA>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 28 Aug 2012 14:35:17 +0000
We are using Exchange 2010 Update 4. I have an account I use that has the 
rights to do the backup and restores and is a member of the Exchange Admins.


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Lee, Gary
Sent: August-28-12 9:06 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Restoring single mailbox TDP for Exchange

What version of exchange, and, are you going in as an exchange admin?

Gary Lee
Senior System Programmer
Ball State University
phone: 765-285-1310



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Michael Devenney
Sent: Tuesday, August 28, 2012 9:16 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Restoring single mailbox TDP for Exchange

Hello Gary

The email backup retention is set to 21 days. The Management class has the 
following settings; Different versions - no limit, number of days to keep 
inactive versions - 30 days.

Thanks

Michael Devenney

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Lee, Gary
Sent: August-28-12 8:01 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Restoring single mailbox TDP for Exchange

What are your retention settings on the copygroup in the management class for 
email backups?

Gary Lee
Senior System Programmer
Ball State University
phone: 765-285-1310


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Michael Devenney
Sent: Tuesday, August 28, 2012 8:51 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Restoring single mailbox TDP for Exchange

Hello

I am running TSM 6.2.3.0 on Windows 2008 R2, TDP for Exchange version 6.1.3.2 
and Exchange 2010. I need to recover a single user's mailbox from August 17th 
2012. When I try this through the TDP GUI (I select the user's name from the 
list and enter in the time and date to restore from as August 17 2012 at 
8:00pm), I get the following error:
ACN5924E No usable backups found on the TSM server.
I checked the log from August 17th 2012 and the Exchange databases backed up 
successfully. Does anyone have any ideas on what is happening and how to fix 
it? I tried to research the error and found basically nothing.

Thanks

Michael Devenney CNE, MCP, A+, Server+
Service Administrator
River East Transcona School Division
589 Roch Street
Winnipeg, Mb. R2K 2P7
Canada

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