ADSM-L

Re: [ADSM-L] NAS Restore failure, any thoughts?

2012-08-24 14:54:02
Subject: Re: [ADSM-L] NAS Restore failure, any thoughts?
From: Remco Post <r.post AT PLCS DOT NL>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 24 Aug 2012 20:19:47 +0200
if I'm not mistaking, 5.5.5.0 is the one level that has the problems.
-- 

Met vriendelijke groeten/Kind regards,

Remco Post
r.post AT plcs DOT nl
+31 6 24821622



On 24 aug. 2012, at 15:52, "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM> 
wrote:

> Does it say what server level the fixes are in?  I'm currently at 5.5.5.0.  
> 
> Thanks again!
> 
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of Remco Post
> Sent: Friday, August 24, 2012 9:12 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: NAS Restore failure, any thoughts?
> 
> Hi,
> 
> IIRC there are some NDMP bugs in your TSM server level, apply hot fixes or 
> upgrade before continuing.
> 
> -- 
> 
> Met vriendelijke groeten/Kind regards,
> 
> Remco Post
> r.post AT plcs DOT nl
> +31 6 24821622
> 
> 
> 
> On 24 aug. 2012, at 14:46, "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM> 
> wrote:
> 
>> Hi Jeff,
>> 
>> Here is the everything associated with that process.  Any ideas?  Thanks 
>> again!
>> 
>> Date/Time             Message                                                
>>    
>> --------------------  
>> ----------------------------------------------------------
>> 08/23/12 13:55:54     ANR0984I Process 23348 for RESTORE NAS (SELECTIVE) 
>> started
>>                      in the BACKGROUND at 13:55:54. (SESSION: 55984, 
>> PROCESS: 
>>                      23348)                                                  
>>  
>> 08/23/12 13:55:54     ANR1059I Selective restore of NAS node VNX5481_NAS_3, 
>> file
>>                      system /root_vdm_12/HMCH1026_I_bkup, started as process 
>>  
>>                      23348 by administrator LIDZR8V.  Specified files and/or 
>>  
>>                      directory trees will be restored to destination 
>> /temp_3. 
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 13:55:54     ANR0403I Session 55984 ended for node VNX5481_NAS_3    
>>    
>>                      (TSMNAS). (SESSION: 55984, PROCESS: 23348)              
>>  
>> 08/23/12 13:56:22     ANR8337I NAS volume QA0258 mounted in drive LTO5_5     
>>    
>>                      (c256t0l0). (SESSION: 55984, PROCESS: 23348)            
>>  
>> 08/23/12 13:56:22     ANR0512I Process 23348 opened input volume QA0258.     
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 13:57:16     ANR0515I Process 23348 closed volume QA0258. (SESSION: 
>>    
>>                      55984, PROCESS: 23348)                                  
>>  
>> 08/23/12 13:58:18     ANR8468I NAS volume QA0258 dismounted from drive 
>> LTO5_5   
>>                      (c256t0l0) in library NAS_QI6000_ONSITE. (SESSION: 
>> 55984,
>>                      PROCESS: 23348)                                         
>>  
>> 08/23/12 13:58:44     ANR8337I NAS volume QA0265 mounted in drive LTO5_4     
>>    
>>                      (c272t0l0). (SESSION: 55984, PROCESS: 23348)            
>>  
>> 08/23/12 13:58:44     ANR0512I Process 23348 opened input volume QA0265.     
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)      
>>    
>>                      Thread<175705>: Invalid offset 755.1600443456 for image 
>>  
>>                      restore(SESSION: 55984, PROCESS: 23348)                 
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:      
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8 StdPutText   
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90 
>> OutDiagToCons   
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0 outDiagfExt  
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8 ssRtrvRemote 
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838 
>> AfRtrvRemoteThr-
>>                      ead  (SESSION: 55984, PROCESS: 23348)                   
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread  
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated - 
>> internal  
>>                      server error detected. (SESSION: 55984, PROCESS: 23348) 
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:      
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138 StdPutMsg    
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf      
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4 
>> EndRemoteProc   
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0 
>> AfRtrvRemoteThr-
>>                      ead  (SESSION: 55984, PROCESS: 23348)                   
>>  
>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread  
>>    
>>                      (SESSION: 55984, PROCESS: 23348)                        
>>  
>> 08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS (SELECTIVE) 
>> running
>>                      in the BACKGROUND processed 65,536 bytes with a         
>>  
>>                      completion state of FAILURE at 14:01:28. (SESSION: 
>> 55984,
>>                      PROCESS: 23348)                                         
>>  
>> 08/23/12 14:02:36     ANR8468I NAS volume QA0265 dismounted from drive 
>> LTO5_4   
>>                      (c272t0l0) in library NAS_QI6000_ONSITE. (SESSION: 
>> 55984,
>>                      PROCESS: 23348)                                         
>>  
>> 
>> -----Original Message-----
>> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
>> Of white jeff
>> Sent: Friday, August 24, 2012 5:05 AM
>> To: ADSM-L AT VM.MARIST DOT EDU
>> Subject: Re: NAS Restore failure, any thoughts?
>> 
>> Hi Joni
>> 
>> I have seen these many times, but there are always some accompanying 
>> messages with these. Try a 'q actlog s=23348' (the process number) from when 
>> the process started. What is that showing?
>> 
>> On 23 August 2012 19:03, Moyer, Joni M <joni.moyer AT highmark DOT com> 
>> wrote:
>>> Hi Everyone,
>>> 
>>> I have a TSM 5.5.5.0 AIX 5.3 server doing NAS NDMP backups/restores.  I got 
>>> the following message.  Has anyone seen this before or know what it means?  
>>> It's kind of cryptic.  Thanks in advance!
>>> 
>>> Joni
>>> 
>>> 08/23/12 14:01:28     ANR9999D_3279216401 ssRtrvRemote(ssremote.c:1811)
>>>                      Thread<175705>: Invalid offset 755.1600443456 for image
>>>                      restore(SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 9999 from:
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000c7e8 StdPutText
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000fb90 
>>> OutDiagToCons
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000a2d0 outDiagfExt
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001004f8ab8 ssRtrvRemote
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f9838 
>>> AfRtrvRemoteThr-
>>>                      ead  (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR1078E NAS Restore process 23348 terminated - 
>>> internal
>>>                      server error detected. (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705> issued message 1078 from:
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010000e138 StdPutMsg
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  0000000100013cd8 outRptf
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f81e4 
>>> EndRemoteProc
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  00000001007f98f0 
>>> AfRtrvRemoteThr-
>>>                      ead  (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR9999D Thread<175705>  000000010001509c StartThread
>>>                      (SESSION: 55984, PROCESS: 23348)
>>> 08/23/12 14:01:28     ANR0988I Process 23348 for RESTORE NAS (SELECTIVE) 
>>> running
>>>                      in the BACKGROUND processed 65,536 bytes with a
>>>                      completion state of FAILURE at 14:01:28. (SESSION: 
>>> 55984,
>>>                      PROCESS: 23348)
>>> 
>>> 
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