ADSM-L

Re: [ADSM-L] ANR8213W schedule fails client timeout

2012-06-06 13:05:29
Subject: Re: [ADSM-L] ANR8213W schedule fails client timeout
From: Alex Paschal <apaschal5 AT FRONTIER DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 6 Jun 2012 09:56:04 -0700
From the TSM server:
   telnet hla lla
Example:
   telnet servera 1501
If it hangs and eventually times out, you have a firewall problem, as
David mentions.  If it says "Connection Refused" or similar, the CAD is
not listening on that port.  If it connects, your plumbing is fine.

Some other things to check:
     Have you set tcpclientport?
     Does netstat show your port in LISTENING state?  netstat -an |
find /I "listen"

Alex

On 6/6/2012 7:19 AM, Ehresman,David E. wrote:
This is a classic symptom of a firewall blocking the cad port.  It works the 
first time because the cad initiated the session and then the tsm server times 
out the next time it reaches out to the client because the firewall is 
blocking.  So you have to use webports to designate what port cad is going to 
use and then open that port in the fire wall which can be a enterprise firewall 
or a firewall running on the client.

David Ehresman

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Tim Brown
Sent: Wednesday, June 06, 2012 9:23 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] ANR8213W schedule fails client timeout

  A few clients are failing with ANR8213W Session open with
10.1.4.130 timed out

  If we restart the tsm service on the client the next
scheduled backup runs ok but the
next one times out. I even coded the hla and lla and set
the client option
file with tcpclientaddress, still issues. Any suggestions.
Issue with 3-4 clients.

Tim Brown