I assume there really isn't a tape in the picker when it says it's full?

Could be microcode, could be hardware - either way the easiest thing is to
log a call with your hardware vendor.


On 20 October 2011 15:19, Mehdi Salehi <ezzobad AT gmail DOT com> wrote:

> Hi,
> TSM server grumbles that cannot mount media, but the actual problem stems
> from the library: When I try to move cartridges manually via the web-based
> tool of this TS3310, I get this message: "Illegal request. Picker is full!"
> If you re-IPL the library, the problem will be vanished temporarily, but
> appears again after a couple of TSM operations. Have you seen this before?
> Can it be a microcode issue?
>
> Thank you.
>