Hi again

In the end I just dropped and recreated the drive and path in question and this 
seems to have fixed the issue.

A ghost in the machine :-/

Thanks for the help

Farren





-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Daniel Sparrman
Sent: 20 September 2011 09:29
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Ang: [ADSM-L] Issue with tape drive - TSM Polling it but 
can't access it (TSM 5.5.2.0)

a) Have you checked that the 3592E is using the correct driver (not OS or TSM 
driver). This is usually the issue when a tape drive can be mounted/umounted in 
the OS, but not within TSM.

b) What error are you recieving within TSM when it tries mounting the drive?

c) Have you checked that nothing has happened with the library/drives during 
the outage? If TSM tries mounting a drive, it will first speak to your library 
manager over TCP/IP, and then try reading the drive. 

You claim that both the drive and the path is online, then what happens during 
use? Path is not set offline or drive is not ending up in a polling state? That 
tells me you should see alot of errors in the actlog.

Best Regards

Daniel


Daniel Sparrman
Exist i Stockholm AB
Växel: 08-754 98 00
Fax: 08-754 97 30
daniel.sparrman AT exist DOT se
http://www.existgruppen.se
Posthusgatan 1 761 30 NORRTÄLJE

-----"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> skrev: -----

Till: ADSM-L AT VM.MARIST DOT EDU
Från: "Minns, Farren - Chichester" <fminns AT WILEY DOT COM>
Sänt av: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
Datum: 09/20/2011 11:13
Ärende: [ADSM-L] Issue with tape drive - TSM Polling it but can't access it 
(TSM 5.5.2.0)

Hi All

Been ages since I have been on here as I don't really have a lot of dealings 
with TSM these days but this issue has come my way :-/

Basically, a 3592E drive in our 3494 library cannot be seen by TSM (it just 
keeps polling). This has occurred since a power outage at the weekend (don't 
ask).

Not, from the Solaris server, I can mount/un-mount a tape with the mtlib 
command, so that would say to me the tape drive itself is ok. But, if I 
initiate anything from within TSM, I have no joy.

I have checked that the path and drive are both online.

Can anyone advise on this please?

Regards

Farren Minns 
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with registered number 641132.
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------------------------------------------------------------------------------------------------------------

------------------------------------------------------------------------------------------------------------
John Wiley & Sons Limited is a private limited company registered in England 
with registered number 641132.
Registered office address: The Atrium, Southern Gate, Chichester, West Sussex, 
United Kingdom. PO19 8SQ.
------------------------------------------------------------------------------------------------------------