ADSM-L

Re: [ADSM-L] dsmadmc crash

2011-09-01 14:38:41
Subject: Re: [ADSM-L] dsmadmc crash
From: Robert Clark <robert.clark7 AT USBANK DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 1 Sep 2011 11:25:55 -0700
When I have run into similar situations in the past, updating to a client
level released after the Window and service pack typically fixed the
problem.

As Miscrosoft tightened up security, the client code needs to be revised
to not fall afoul of the new security.

[RC]



From:   Remco Post <r.post AT PLCS DOT NL>
To:     ADSM-L AT VM.MARIST DOT EDU
Date:   09/01/2011 09:14 AM
Subject:        [ADSM-L] dsmadmc crash
Sent by:        "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>



Hi all,

I'm working on building a new win2k3 terminal server to run our TSM CLI.
For
some reason dsmadmc crashes as soon as I enter my username.

in the dsmcrash.log I found:

--------------------------------------------------------------------------------
2011/09/01 17:53:55
IBM Tivoli Storage Manager
Version: 6.2.3.01
Build date:  Tue May 03 23:35:11 2011
dsmadmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:004B3AA7
Register dump:
EAX=00000000  EBX=00BBE1C0  ECX=00133D34  EDX=000034DE  ESI=00BE975C
EDI=023B001C  EBP=00BBE1C0  ESP=00133D34  EIP=004B3AA7  FLG=00010246
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000
Crash dump successfully written to file
'C:\Appl\IBM\TSM\baclient\dsmcrash.dmp'
Stack Trace:
001B:004B3AA7 (0x47D803E7 0x183C0065 0xDE5400BB 0x000000BD) dsmadmc.exe
001B:00521148 (0x00000000 0x00000000 0x00000000 0x00000000) dsmadmc.exe


Anybody seen this before? Should I upgrade the client? Should I log a call
with support?


--
Met vriendelijke groeten,

Remco Post, PLCS


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