A completely off-topic side note - when checking in tapes from your i/o door
that you're not certain of status, I would recommend running your two
checkins in the opposite order - first run a checkin with a status of
'scratch', then run with a status of 'private'.
TSM will happily check scratch tapes in as private, which will then prevent
you from using them if you just use a common scratch pool. It will not,
however, let you checkin private tapes as scratch. So by doing the
"scratch" checkin first, you'll get the tapes that really are scratch,
checked in as scratch, and it will barf on the private tapes. You can then
checkin the 'private' tapes, and they'll be checked in appropriately...
Paul
On Wed, Aug 31, 2011 at 7:01 AM, Richard Rhodes <rrhodes AT firstenergycorp DOT
com
> wrote:
> We figured out what was wrong, but no idea why/how.
>
> The 3584 is running with virtualization, so the logical lib has virtual
> I/O slots. These virtual I/O slots were full and prevented the checkout
> from working.
>
> Previously in trying to figure out this problem I had found a doc on
> IBM's web site that talked about full virtual I/O slots and that the
> solution was to run a checkin. At that time we didn't know the virtual
> slots were full, but I ran throught the procedure and ran a checkin -
> nothing came in (first a private checkin, then a scratch checkin). The
> problem persisted so I figured the virtual slots were empty. I had tried
> many things: multiple checkout/checkin cmds with various parms, running an
> inventory, bouncing the library manager tsm instance . . . nothing worked.
>
> Another team member took a "q libvol" and compared it against the volumes
> the Specialist GUI said the library had. There was a discrepancy - the
> lib had vols that tsm didn't know about. She saw that the element
> addresses of these volumes were of the virtual I/O slots (from logical lib
> details). TSM did not know about these tapes and could not check them
> in. It's like they were in a limbo/stranded state of some kind. She used
> the Specialist gui to remove the tapes from lib. After this the checkout
> we were trying to perform worked as expected.
>
> This was very strange.
>
> Rick
>
>
>
> From: "Baker, Jane" <Jane.Baker AT CLARKS DOT COM>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 08/26/2011 08:40 AM
> Subject: Re: checkout libvol on 3584 - says slots are full
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
>
>
> Hiya -
>
> Is the cover to the i/o station clicked shut, maybe it thinks this is
> open?
>
> Or library could have gone out of sync with TSM. We've had this
> recently.
>
> We fixed it by:
>
> Shutdown TSM servers (library manager & client).
> Force inventory on library in question by opening and shutting door,
> rescans barcodes.
> Startup TSM library manager, then library client.
> Run audit library on all virtual libraries in question.
>
> This then worked ok for us, but might be worth checking the i/o station
> door is clicked shut!
>
> Hope you get it fixed, sounds like an annoying one!
>
> Jane.
>
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT vm.marist DOT edu] On Behalf
> Of
> Richard Rhodes
> Sent: 25 August 2011 18:57
> To: ADSM-L AT vm.marist DOT edu
> Subject: Re: [ADSM-L] checkout libvol on 3584 - says slots are full
>
> tried that a bunch of times. This is so frustrating!
>
> oh well . . . .
>
> Rick
>
>
>
>
> From: Ben Bullock <BBullock AT BCIDAHO DOT COM>
> To: ADSM-L AT VM.MARIST DOT EDU
> Date: 08/25/2011 01:49 PM
> Subject: Re: checkout libvol on 3584 - says slots are full
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
>
>
> Could be the sensor for the IO slot still thinks the door is open. Might
> try opening it and closing it to see if it clears.
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of
> Richard Rhodes
> Sent: Thursday, August 25, 2011 10:36 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: [ADSM-L] checkout libvol on 3584 - says slots are full
>
> I'm trying to checkout of a 3584 a bunch of tapes. THe 3584 has one
> logical library.
>
> I'm issuing cmd:
>
> checkout libvol 3584go J04432 remove=bulk checklabel=no
> (origionally had vollist=a,b,c,etc)
>
> It's failing with q request:
>
> ANR8352I Requests outstanding:
> ANR8387I 026: All entry/exit ports of library 3584GO are full or
> inaccessible.
> Empty the entry/exit ports, close the entry/exit port door, and make
> the ports accessible.
>
> Anything I try doesn't change this, other than canceling the request.
>
> The door cap slots are empty.
> I ran a "checkin libvol 3584go search=yes status=scratch label=barcode"
> and it find no volumes to checkin, so the virtual slots are empty also.
>
> I'm stumped . . . cap door slots are empty and there isn't anything in
> the virtual cap slots.
>
> Any help is appreciated!
>
> Rick
>
>
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