Joni, this doesn't look right to me, so PMR route is probably the best way
to go.
One more thing to check, however: After issuing the query, check the TSM
server activity log for any anomalous messages from around the time you
issued the query. That might provide a further clue to the problem.
Best regards,
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
IBM Tivoli Storage Manager support web page:
http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager
"ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-08-01
13:57:08:
> From: "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM>
> To: ADSM-L AT vm.marist DOT edu
> Date: 2011-08-01 14:23
> Subject: Re: ANS8001I return code 14
> Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
>
> Hi Andy,
>
> It looks like return code 14 says:
>
> RC_NOTAVAILABLE
> ERROR
> 14
> The command failed because the object to be operated upon is not
available
>
> Here is the output from the last page of the output of the q drm *
command:
>
> T19047 Vault 03/01/11 10:25:24
> T19055 Vault 04/05/11 10:35:11
> T19062 Vault 03/08/11 09:55:37
> T19071 Vault 03/08/11 09:55:39
> T19076 Vault 03/08/11 09:55:42
> T19102 Vault 05/24/11 10:05:00
> T19103 Vault 05/17/11 10:12:18
> T19112 Vault retrieve 05/17/11 10:12:15
> T19113 Vault 05/24/11 10:04:57
> T19118 Vault 05/17/11 10:12:12
> T19120 Vault 05/17/11 10:12:09
> T19141 Vault 05/17/11 10:12:03
> T19144 Vault 05/17/11 10:12:00
> T19189 Vault 05/17/11 10:11:54
> T19207 Vault 05/24/11 10:04:44
> T19208 Vault 05/24/11 10:04:41
> T19213 Vault 06/07/11 09:32:31
> T19220 Vault 05/24/11 10:04:37
> T19225 Vault 05/24/11 10:04:34
> T19231 Vault 05/24/11 10:04:31
> T19243 Vault 05/24/11 10:04:28
> T19244 Vault 05/24/11 10:04:25
> T19255 Vault 05/24/11 10:04:19
> T19265 Vault 05/24/11 10:04:13
> T19279 Vault 05/24/11 10:04:10
> T19281 Vault 05/31/11 09:47:04
> S00521 Mountable 08/01/11 09:07:27 QI6000
> S00512 Mountable 07/31/11 09:04:29 QI6000
> S00503 Mountable 07/30/11 09:04:41 QI6000
> S00243 Mountable 07/29/11 09:06:30 QI6000
> S00240 Mountable 07/28/11 09:06:44 QI6000
> S00026 Mountable 07/27/11 09:06:53 QI6000
> S00077 Mountable 07/26/11 09:08:26 QI6000
> S00275 Vault 07/26/11 13:31:32
> S00307 Vault retrieve 07/26/11 13:31:36
> S00335 Vault retrieve 07/26/11 13:31:40
> S00401 Vault retrieve 07/26/11 13:31:44
> S00319 Vault retrieve 07/26/11 13:31:52
> S00408 Vault retrieve 07/26/11 13:31:55
> S00431 Vault retrieve 07/19/11 10:08:54
> S00416 Vault retrieve 07/19/11 10:09:17
> S00353 Vault retrieve 07/19/11 10:09:39
> S00421 Vault retrieve 07/19/11 10:10:08
> S00368 Vault retrieve 07/19/11 10:10:49
> S00383 Vault retrieve 07/19/11 10:11:24
>
> ANS8001I Return code 14.
>
> I am not seeing another error message.
>
> Just let me know if I am doing the wrong thing or looking in the
> incorrect location.
>
> Thanks!
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> Behalf Of Andrew Raibeck
> Sent: Monday, August 01, 2011 1:47 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: ANS8001I return code 14
>
> Hi Joni,
>
> The TSM Server Administrator's Reference has an appendex on the return
> codes, so you check there for the meaning of the "14".
>
> Off-hand I'm not sure what would cause this, can you post complete output
> showing the command as well as the messages you are seeing? I would
> normally expect at least one other message to go with that ANS8001I, and
> that other message probably provides the clue.
>
> Best regards,
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Product Development
> Level 3 Team Lead
> Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/
> Tivoli_Storage_Manager
>
> "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu> wrote on 2011-08-01
> 13:34:16:
>
> > From: "Moyer, Joni M" <joni.moyer AT HIGHMARK DOT COM>
> > To: ADSM-L AT vm.marist DOT edu
> > Date: 2011-08-01 13:36
> > Subject: ANS8001I return code 14
> > Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT vm.marist DOT edu>
> >
> > Hi Everyone!
> >
> > I am using the dsmadmc command to do: q drm * against an AIX 5.5.5.0
> > TSM server and I am getting ANS8001I return code 14. Would anyone
> > happen to know what could be causing this to occur? Or what I can
> > look into to determine the root cause of the problem?
> >
> > Just let me know.
> >
> > Thanks!
> >
> > ________________________________
> > This e-mail and any attachments to it are confidential and are
> > intended solely for use of the individual or entity to whom they are
> > addressed. If you have received this e-mail in error, please notify
> > the sender immediately and then delete it. If you are not the
> > intended recipient, you must not keep, use, disclose, copy or
> > distribute this e-mail without the author's prior permission. The
> > views expressed in this e-mail message do not necessarily represent
> > the views of Highmark Inc., its subsidiaries, or affiliates.
|
