2003: figure out the ping problem and try again.  If they cannot talk to each 
other backups will not work.
2008r2: Is the firewall on?  Is there a rule to let TSM out?  Turn on the 
firewall logging and view the log at: 
C:\Windows\System32\LogFiles\Firewall\pfirewall.log

Use at your own risk on 2008:
netsh advfirewall firewall add rule name="IBM Tivoli Storage Manager CAD" 
dir=in program="C:\program files\tivoli\tsm\baclient\dsmcad.exe" action=allow


Andy Huebner


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Timothy Hughes
Sent: Friday, January 21, 2011 2:27 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Windows servers not backing up

    Hello all,

    We have two windows clients that are not backing up. The backup
    processes are started and it always seems ready to backup, however
    in the morning when we check it always shows missed.

    dsmerror.log (shows nothing)

    01/06/2011 14:59:07 ANS1577I The Windows console event handler
    received a 'Ctrl-C' console event.
    01/08/2011 13:30:49 ANS1577I The Windows console event handler
    received a 'Ctrl-C' console event.

    Server 1 (windows 2003) tivoli client 6.2.0.0

    Note - I can't ping tsm server nor can our tsm server ping the
    client server,

    Scheduler shows it ready? However it shows its ready every night but
    does not backup

    01/19/2011 14:44:23 Scheduler has been started by Dsmcad.
    01/19/2011 14:44:23 TSM Backup-Archive Client Version 6, Release 2,
    Level 0.0
    01/19/2011 14:44:23 Querying server for next scheduled event.
    01/19/2011 14:44:23 Node Name: AVARADO
    01/19/2011 14:44:23 Session established with server TSM: AIX

    01/19/2011 14:44:23 --- SCHEDULEREC QUERY BEGIN
    01/19/2011 14:44:23 --- SCHEDULEREC QUERY END
    01/19/2011 14:44:23 Next operation scheduled:
    01/19/2011 14:44:23
    ------------------------------------------------------------
    01/19/2011 14:44:23 Schedule Name: MIDNIGHT1
    01/19/2011 14:44:23 Action: Incremental
    01/19/2011 14:44:23 Objects:
    01/19/2011 14:44:23 Options:
    01/19/2011 14:44:23 Server Window Start: 00:01:00 on 01/20/2011
    01/19/2011 14:44:23
    ------------------------------------------------------------
    01/19/2011 14:44:23 Scheduler has been stopped.

    dsm.opt

    LANG AMENG
    DOMAIN ALL-LOCAL
    TCPSERVERADDRESS xxxx.xxx.xx.xx
    PASSWORDACCESS GENERATE
    TCPCLIENTADDRESS xx.x.xxx.xx
    NODENAME avarado
    Errorlogname c:\progra~1\tivoli\tsm\baclient\dsmerror.log
    SCHEDlogname c:\progra~1\tivoli\tsm\baclient\dsmsched.log
    Errorlogretention 14
    schedlogretention 7
    LARGECOMMbuffers yes
    changingretries 2
    subdir yes
    txnbytelimit 25600
    tcpb 32
    tcpw 63
    tcpnodelay yes
    schedmode prompted
    replace prompt
    MANAGEDSERVICES WEBCLIENT SCHEDULE


    server 2 (same issue) however TSM server is able to ping client and
    client is able to ping tsm server.

    Windows 2008 r2 64 bit 6.1.3.0.0

    Schedule always seem ready to backup however it never does.


    01/19/2011 14:32:50 Node Name: spiros14
    01/19/2011 14:32:50 --- SCHEDULEREC QUERY BEGIN
    01/19/2011 14:32:50 --- SCHEDULEREC QUERY END
    01/19/2011 14:32:50 Next operation scheduled:
    01/19/2011 14:32:50
    ------------------------------------------------------------
    01/19/2011 14:32:50 Schedule Name: MIDNIGHT1
    01/19/2011 14:32:50 Action: Incremental
    01/19/2011 14:32:50 Objects:
    01/19/2011 14:32:50 Options:
    01/19/2011 14:32:50 Server Window Start: 00:01:00 on 01/20/2011
    01/19/2011 14:32:50
    ------------------------------------------------------------
    01/19/2011 14:32:50 Scheduler has been stopped.


    LANG AMENG
    DOMAIN ALL-LOCAL
    TCPSERVERADDRESS xxxx.xxx.xxx.xx
    PASSWORDACCESS GENERATE
    TCPCLIENTADDRESS xx.xx.xx.xx
    NODENAME spiros14
    Errorlogname c:\progra~1\tivoli\tsm\baclient\dsmerror.log
    SCHEDlogname c:\progra~1\tivoli\tsm\baclient\dsmsched.log
    Errorlogretention 14
    schedlogretention 7
    LARGECOMMbuffers yes
    changingretries 2
    subdir yes
    txnbytelimit 25600
    tcpb 32
    tcpw 63
    tcpnodelay yes
    schedmode prompted
    replace prompt
    *exclude "*:\MSSQL\DATA\MSSQL.1\MSSQL\Data\*.*"
    MANAGEDSERVICES WEBCLIENT SCHEDULE

    I tried using both the domain for the tsm server address and the
    xx.xxx.xxx for the IP address.

    Thanks

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