Hello all,

   We have two windows clients that are not backing up. The backup
   processes are started and it always seems ready to backup, however
   in the morning when we check it always shows missed.

   dsmerror.log (shows nothing)

   01/06/2011 14:59:07 ANS1577I The Windows console event handler
   received a 'Ctrl-C' console event.
   01/08/2011 13:30:49 ANS1577I The Windows console event handler
   received a 'Ctrl-C' console event.

   Server 1 (windows 2003) tivoli client 6.2.0.0

   Note - I can't ping tsm server nor can our tsm server ping the
   client server,

   Scheduler shows it ready? However it shows its ready every night but
   does not backup

   01/19/2011 14:44:23 Scheduler has been started by Dsmcad.
   01/19/2011 14:44:23 TSM Backup-Archive Client Version 6, Release 2,
   Level 0.0
   01/19/2011 14:44:23 Querying server for next scheduled event.
   01/19/2011 14:44:23 Node Name: AVARADO
   01/19/2011 14:44:23 Session established with server TSM: AIX

   01/19/2011 14:44:23 --- SCHEDULEREC QUERY BEGIN
   01/19/2011 14:44:23 --- SCHEDULEREC QUERY END
   01/19/2011 14:44:23 Next operation scheduled:
   01/19/2011 14:44:23
   ------------------------------------------------------------
   01/19/2011 14:44:23 Schedule Name: MIDNIGHT1
   01/19/2011 14:44:23 Action: Incremental
   01/19/2011 14:44:23 Objects:
   01/19/2011 14:44:23 Options:
   01/19/2011 14:44:23 Server Window Start: 00:01:00 on 01/20/2011
   01/19/2011 14:44:23
   ------------------------------------------------------------
   01/19/2011 14:44:23 Scheduler has been stopped.

   dsm.opt

   LANG AMENG
   DOMAIN ALL-LOCAL
   TCPSERVERADDRESS xxxx.xxx.xx.xx
   PASSWORDACCESS GENERATE
   TCPCLIENTADDRESS xx.x.xxx.xx
   NODENAME avarado
   Errorlogname c:\progra~1\tivoli\tsm\baclient\dsmerror.log
   SCHEDlogname c:\progra~1\tivoli\tsm\baclient\dsmsched.log
   Errorlogretention 14
   schedlogretention 7
   LARGECOMMbuffers yes
   changingretries 2
   subdir yes
   txnbytelimit 25600
   tcpb 32
   tcpw 63
   tcpnodelay yes
   schedmode prompted
   replace prompt
   MANAGEDSERVICES WEBCLIENT SCHEDULE


   server 2 (same issue) however TSM server is able to ping client and
   client is able to ping tsm server.

   Windows 2008 r2 64 bit 6.1.3.0.0

   Schedule always seem ready to backup however it never does.


   01/19/2011 14:32:50 Node Name: spiros14
   01/19/2011 14:32:50 --- SCHEDULEREC QUERY BEGIN
   01/19/2011 14:32:50 --- SCHEDULEREC QUERY END
   01/19/2011 14:32:50 Next operation scheduled:
   01/19/2011 14:32:50
   ------------------------------------------------------------
   01/19/2011 14:32:50 Schedule Name: MIDNIGHT1
   01/19/2011 14:32:50 Action: Incremental
   01/19/2011 14:32:50 Objects:
   01/19/2011 14:32:50 Options:
   01/19/2011 14:32:50 Server Window Start: 00:01:00 on 01/20/2011
   01/19/2011 14:32:50
   ------------------------------------------------------------
   01/19/2011 14:32:50 Scheduler has been stopped.


   LANG AMENG
   DOMAIN ALL-LOCAL
   TCPSERVERADDRESS xxxx.xxx.xxx.xx
   PASSWORDACCESS GENERATE
   TCPCLIENTADDRESS xx.xx.xx.xx
   NODENAME spiros14
   Errorlogname c:\progra~1\tivoli\tsm\baclient\dsmerror.log
   SCHEDlogname c:\progra~1\tivoli\tsm\baclient\dsmsched.log
   Errorlogretention 14
   schedlogretention 7
   LARGECOMMbuffers yes
   changingretries 2
   subdir yes
   txnbytelimit 25600
   tcpb 32
   tcpw 63
   tcpnodelay yes
   schedmode prompted
   replace prompt
   *exclude "*:\MSSQL\DATA\MSSQL.1\MSSQL\Data\*.*"
   MANAGEDSERVICES WEBCLIENT SCHEDULE

   I tried using both the domain for the tsm server address and the
   xx.xxx.xxx for the IP address.

   Thanks