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Re: [ADSM-L] Linux backup won't run

2010-11-09 14:45:33
Subject: Re: [ADSM-L] Linux backup won't run
From: David E Ehresman <deehre01 AT LOUISVILLE DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 9 Nov 2010 14:44:16 -0500 
TSM is trying to contact the server on port 4325

11/08/10 00:02:13 ANR2716E Schedule prompter was not able to contact
client
svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865)

I've seen this when a firewall was active between TSM and the client.
It that case you need to use a WEBPorts option in the client so there is
a fixed port being used and then open that port in the firewall.

>>> Timothy Hughes <Timothy.Hughes AT OIT.STATE.NJ DOT US> 11/9/2010 2:27 PM
>>>
Hi All,

We have a linux client (5.5.2.7) that was currently backing up that
has
stopped for some reason, when I start the cad it looks like its ready
to
backup however it misses its backup each night. Has anyone else had
similar issues with a linux backup

[root@svbser1]# tail dsmsched.log

11/09/2010 11:13:18 Next operation scheduled:
11/09/2010 11:13:18
------------------------------------------------------------
11/09/2010 11:13:18 Schedule Name: MIDNIGHT
11/09/2010 11:13:18 Action: Incremental
11/09/2010 11:13:18 Objects:
11/09/2010 11:13:18 Options:
11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010
11/09/2010 11:13:18
------------------------------------------------------------
11/09/2010 11:13:18 Scheduler has been stopped.

nothing in the dsmerror.log that would show the cause


[root@svbser1]# tail dsmerror.log
11/05/2010 09:47:24 ANS1141W Unknown command - ls
11/05/2010 14:57:50 ANS1141W Unknown command - exit
11/05/2010 14:57:52 ANS1141W Unknown command - \quit
11/05/2010 14:57:53 ANS1141W Unknown command - exit


Nothing in the dsmsched.log it just shows it ready for the next backup
but it never backs up

tail -100 dsmsched.log

11/04/2010 09:05:14 --- SCHEDULEREC QUERY BEGIN
11/04/2010 09:05:14 --- SCHEDULEREC QUERY END
11/04/2010 09:05:14 Next operation scheduled:
11/04/2010 09:05:14
------------------------------------------------------------
11/04/2010 09:05:14 Schedule Name: MIDNIGHT
11/04/2010 09:05:14 Action: Incremental
11/04/2010 09:05:14 Objects:
11/04/2010 09:05:14 Options:
11/04/2010 09:05:14 Server Window Start: 00:00:01 on 11/05/2010
11/04/2010 09:05:14
------------------------------------------------------------
11/04/2010 09:05:14 Scheduler has been stopped.


11/05/2010 13:54:12 Server Version 6, Release 1, Level 4.2
11/05/2010 13:54:12 Server date/time: 11/05/2010 13:54:12 Last access:
11/05/2010 13:53:12

11/05/2010 13:54:12 --- SCHEDULEREC QUERY BEGIN
11/05/2010 13:54:12 --- SCHEDULEREC QUERY END
11/05/2010 13:54:12 Next operation scheduled:
11/05/2010 13:54:12
------------------------------------------------------------
11/05/2010 13:54:12 Schedule Name: MIDNIGHT
11/05/2010 13:54:12 Action: Incremental
11/05/2010 13:54:12 Objects:
11/05/2010 13:54:12 Options:
11/05/2010 13:54:12 Server Window Start: 00:00:01 on 11/06/2010
11/05/2010 13:54:12
------------------------------------------------------------
11/05/2010 13:54:12 Scheduler has been stopped.


11/06/2010 20:52:27 Server Version 6, Release 1, Level 4.2
11/06/2010 20:52:27 Server date/time: 11/06/2010 20:52:27 Last access:
11/06/2010 20:51:26

11/06/2010 20:52:27 --- SCHEDULEREC QUERY BEGIN
11/06/2010 20:52:27 --- SCHEDULEREC QUERY END
11/06/2010 20:52:27 Next operation scheduled:
11/06/2010 20:52:27
------------------------------------------------------------
11/06/2010 20:52:27 Schedule Name: MIDNIGHT
11/06/2010 20:52:27 Action: Incremental
11/06/2010 20:52:27 Objects:
11/06/2010 20:52:27 Options:
11/06/2010 20:52:27 Server Window Start: 00:00:01 on 11/07/2010
11/06/2010 20:52:27
------------------------------------------------------------
11/06/2010 20:52:27 Scheduler has been stopped.


11/07/2010 08:51:21 Server Version 6, Release 1, Level 4.2
11/07/2010 08:51:21 Server date/time: 11/07/2010 08:51:21 Last access:
11/07/2010 08:50:20

11/07/2010 08:51:21 --- SCHEDULEREC QUERY BEGIN
11/07/2010 08:51:21 --- SCHEDULEREC QUERY END
11/07/2010 08:51:21 Next operation scheduled:
11/07/2010 08:51:21
------------------------------------------------------------
11/07/2010 08:51:21 Schedule Name: MIDNIGHT
11/07/2010 08:51:21 Action: Incremental
11/07/2010 08:51:21 Objects:
11/07/2010 08:51:21 Options:
11/07/2010 08:51:21 Server Window Start: 00:00:01 on 11/08/2010
11/07/2010 08:51:21
------------------------------------------------------------
11/07/2010 08:51:21 Scheduler has been stopped.

1
11/09/2010 11:13:18 Server Version 6, Release 1, Level 4.2
11/09/2010 11:13:18 Server date/time: 11/09/2010 11:13:17 Last access:
11/09/2010 11:12:17

11/09/2010 11:13:18 --- SCHEDULEREC QUERY BEGIN
11/09/2010 11:13:18 --- SCHEDULEREC QUERY END
11/09/2010 11:13:18 Next operation scheduled:
11/09/2010 11:13:18
------------------------------------------------------------
11/09/2010 11:13:18 Schedule Name: MIDNIGHT
11/09/2010 11:13:18 Action: Incremental
11/09/2010 11:13:18 Objects:
11/09/2010 11:13:18 Options:
11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010
11/09/2010 11:13:18
------------------------------------------------------------
11/09/2010 11:13:18 Scheduler has been stopped.


TSM server log shows

11/08/10 00:02:13 ANR2716E Schedule prompter was not able to contact
client
svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865)


dsm.opt file

SErvername xxxx
COMMmethod TCPip
TCPPort 1500
TCPServeraddress xxxx.xxx.xxxx.xx.xx
Nodename xxxxxx
Passwordaccess generate
TCPclientaddress xx.xx.xx.xx
Httpport 1581
*Exclude.backup /.../core
Exclude.backup /tmp/.../*
*Exclude.dir /.netscape/cache
Include /.../dsmwebcl.log special
Include /.../dsmsched.log special
tcpw 64
tcpb 32
Resourceutilization 4
ERRORLOGname /opt/tivoli/tsm/client/ba/bin/dsmerror.log
SCHEDLOGName /opt/tivoli/tsm/client/ba/bin/dsmsched.log
Errorlogretention 14
Schedlogretention 7
Schedmode prompted
LARGECOMmbuffers YES
MANAGEDSERVICES WEBCLIENT SCHEDULE

I did find out one thing I am unable to ping our TSM Server from the
client

root@svbser1 bin]# ping tsmserver.xxx.xxx.xx
ping: unknown host tsmserver.xxx.xxx.xx
[root@svbser1 bin]# ping tsmserver.xxx.xxx.xx
ping: unknown host tsmserver.xxx.xxx.xx
[root@svbser1 bin]# ping tsmserver.xxx.xxx.xx
ping: unknown host tsmserver.xxxx.xxx.xx
[root@svbser1]#


F.Y.I - there is no firewall and selinux is disabled

However, I can ping our TSM from the other linux server using the same
client and os it's backing of successfully.

[root@svbser2]# ping tsmserver.xxx.xxx.xx
PING tsmserver.xxx.xxx.xx (22.22.22.22) 56(84) bytes of data.
64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=1 ttl=252
time=0.336 ms
64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=2 ttl=252
time=0.352 ms
64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=3 ttl=252
time=0.273 ms
64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=4 ttl=252
time=0.312 ms



Thanks for any help, comments in advance!
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