Bjoern,

For Exchange 2010, both the Client Access (CAS) role and the Mailbox role must 
be installed on the machine where the Data Protection for Exchange mailbox 
restore is being performed. 

see: http://www-01.ibm.com/support/docview.wss?uid=swg21446043

What we ended up doing was defining a "management" server for exchange that had 
both of these roles.


Cory L Heikel
Tivoli Systems Administrator
Penn State Hershey Medical Center
(717)531-7972
The opposite of stress is Options... 


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT vm.marist DOT edu] On Behalf Of 
Bjoern Rackoll
Sent: Wednesday, October 27, 2010 9:41 AM
To: ADSM-L AT vm.marist DOT edu
Subject: TDP Exchange indiviual mailbox restore failure

Hi all,

during the installation of the TDP for Exchange product for a new environment 
we ran into the problem that the restore of an individual mailbox to a .pst 
file didn't work, the trace showed the error 'MAPI_E_NETWORK_ERROR'. TSM 
support suggested that it is the problem noted in 
http://www-01.ibm.com/support/docview.wss?uid=swg21445283 .

However, the 'workaround' described in this technote can't be applied in our 
environment (the Mailbox Server and CAS roles are on different servers for a 
reason, and between these servers is a firewall preventing Outlook clients from 
talking directly to the mailbox server). Has anyone seen the same problem, and 
if yes, how did you deal with it?

OS: Windows 2008 Server R2, 64bit
B/A-Client: 6.2.1.3
TDP Exchange: 6.1.2.1
TSM Server: 5.5.4.0 on AIX

Regards,

--
Bjoern Rackoll
University of Hamburg
Regionales Rechenzentrum
Zentrale Dienste
Schlueterstr. 70
D-20146 Hamburg
Tel.: +49 (0)40 42838 - 63 11
Fax: +49 (0)40 42838 - 62 70
Mobil: +49 (0)172 427 0301
E-Mail: backup AT rrz.uni-hamburg DOT de