Even though we satisfied all the TDP pre-reqs for the restore, we were only 
successful when both the TDP user and the mailbox were in the same AD OU. If 
not, the TDP couldn't find the mailbox. If they were, the mailbox restore 
worked just fine. We're currently testing a patch for the OU issue.

But yes, the MAPI interface needs to be working for any chance at success.

Steve

Stephen J. Stackwick  |  Senior Consultant  |  410.539.1135  |  sstackwick AT 
icfi DOT com  |  www.jasi.com
ICF Jacob & Sundstrom  |  401 E. Pratt St, Suite 2214, Baltimore, MD 21202  |  
301.518.6352 (m)

________________________________________
From: ADSM: Dist Stor Manager [ADSM-L AT VM.MARIST DOT EDU] on behalf of Kurt 
Brabants [Kurt.Brabants AT RIZIV.FGOV DOT BE]
Sent: Thursday, September 16, 2010 09:43
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Mailbox Restore (individual) on Exchange 2010

I don't know which error you got, but we got
    ACN5909E: The MAPI subsystem logon has failed. Please check that you have 
an active mailbox and sufficient privileges for this operation

We opened a call with IBM and they said that we needed to install the CAS role 
on our Exchange Database server (DAG's).
(It is somewhere in the documentation under requirements)
Our Exchange people didn't like this, so now we will use the TDP GUI to do a 
database restore to the Exchange Backup Database and
than use PowerShell (Restore-Mailbox command) to do the mailbox restore.


Kurt Brabants

>>> Danny Schmanny <schmanny AT LGCA DOT ORG> 15/09/2010 22:46 >>>
Greetings:

On our Exchange 2010 server, I launch Tivoli's Data Protection for Microsoft 
Exchange Server - Exchange Client GUI (version 6.1.2).  From the main menu, I 
select Utilities | Mailbox Restore.  I can select my mailbox name and the 
backup date.  Has anyone accomplished the single mailbox restore using this 
method?  (I have not been successful - has anyone else been successful?)  I 
believe I read that this functionality simply is not available yet though it is 
available in the menu and looks like it should work?

If any success stories exist, I will post the error(s) I get when attempting an 
individual mailbox restore.

Thanks.

Danny Schmanny

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