ADSM-L

[ADSM-L] Installation issue of TSM 6.2 on Win2K3 R2 Ent. x64

2010-06-01 11:36:01
Subject: [ADSM-L] Installation issue of TSM 6.2 on Win2K3 R2 Ent. x64
From: yasir <tsm-forum AT BACKUPCENTRAL DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 1 Jun 2010 08:13:05 -0400
We have following environment

OS : Windows 2003 Enterprise R2, x64
SP : Service Pack 2
H/w : IBM Blade Center HS-21
CPU : 2.5GHz (Quad-core)
RAM : 16 GB

We have domain environment but this TSM machine we are running on workgroup. 
(we have already tested it out with domain as well)

TSM : 6.2 (x64) on fresh machine.

We are having problem in installing 6.2 version. we can successfully install 
Server, TSM license, TSM devices driver and TSM Admin Center products. We are 
installing TSM Server and Admin Center on same machine.

During the installation of "TSM Instance Configuration Manager" we encountered 
with following logs with error.

-----------------------------------------------------------------------------------------------------------------------

Creating the database manager instance...
The database manager instance was created successfully.

Formatting the server database...

ANR0900I Processing options file C:\TSM\server1\dsmserv.opt.
ANR7800I DSMSERV generated at 11:36:20 on May 12 2010.

Tivoli Storage Manager for Windows
Version 6, Release 2, Level 1.0

Licensed Materials - Property of IBM

(C) Copyright IBM Corporation 1990, 2010.
All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.

ANR4726I The ICC support module has been loaded.
ANR0152I Database manager successfully started.
ANR0152I Database manager successfully started.
ANR1380I The buffer pool monitor switch is enabled.
ANR0992I Server's database formatting complete.
ANR0369I Stopping the database manager because of a server shutdown.
ANR2976I Offline DB backup for database TSMDB1 started

Format completed with return code 499
-------------------------------------------------------------------------------------

Trace file : dsmicfgx.trc can be found on following link:
 http://www.arifhabib.com.pk/downloads/dsmicfgx.trc
-------------------------------------------------------------------------------------

During above activity we checked Event Viewer (Application) and we found 
following Event ID 4.

Event Type: Error
Event Source: SERVER1
Event Category: None
Event ID: 4
Date: 5/31/2010
Time: 5:46:16 PM
User: N/A
Computer: AHIML-SRV-TSM
Description:

2010-05-31-17.46.16.453000 Instance:SERVER1 Node:000
PID:2400(db2fmp64.exe) TID:2376 Appid:none
Health Monitor HealthIndicator::update Probe:500

ADM10500E Health indicator "Monitor Heap Utilization" ("db2.mon_heap_util")
breached the "upper" alarm threshold of "95 %" with value "100 %" on "instance"
"SERVER1". Calculation: "((db2.mon_heap_cur_size/db2.mon_heap_max_size)*100);"
= "((327680 / 327680) * 100)" = "100 %". History (Timestamp, Value, Formula):
"()"
------------------------------------------------------------------------------------------------------------------------

If there are any other steps/configuration required during or post 
installation, please do let us know.

Kindly help as we are seriously stucked up and we are unable to run TSM backups 
in our production site.

Regards,

[/list]

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