ADSM-L

Re: [ADSM-L] RedHat 5.2 to 5.4 upgrade causes problems for TSMscsi tape drivers

2010-05-12 23:08:26
Subject: Re: [ADSM-L] RedHat 5.2 to 5.4 upgrade causes problems for TSMscsi tape drivers
From: "John D. Schneider" <john.schneider AT COMPUTERCOACHINGCOMMUNITY DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 12 May 2010 20:06:56 -0700
Len,
    Thanks for your reply.  No, we did not upgrade any of the TSM
software, including the tape drivers.  We were running the
TIVsm-tsmscsi-6.1.3-1.x86_64 version both before and after the RedHat
5.2 to 5.4 upgrade.
    I have since found out that there is a 6.1.3-3 version of the
driver.  Since they are running the 6.1.3.3 version of TSM, they
probably should be running that version of the driver, too.  I don't
know why or why not, since that is before they became my customer.  The
previous TSM admins that set all this up are no longer working for this
company.
    But I hesitate to recommend upgrading the drivers as a course of
action unless I can point to a concrete reason why.  I went through the
Release Notes and Readmes and could not find any hint of a driver
problem being addressed.  None of the tape driver APARs described since
6.1.3 in this Technote sound like they have anything to do with our
problem:

http://www-01.ibm.com/support/docview.wss?uid=swg21320763

Any insight would be appreciated.

Best Regards,

John D. Schneider
The Computer Coaching Community, LLC
Office: (314) 635-5424 / Toll Free: (866) 796-9226
Cell: (314) 750-8721



-------- Original Message --------
Subject: Re: [ADSM-L] RedHat 5.2 to 5.4 upgrade causes problems for
TSMscsi tape drivers
From: Len Boyle <Len.Boyle AT SAS DOT COM>
Date: Wed, May 12, 2010 8:53 pm
To: ADSM-L AT VM.MARIST DOT EDU

Did you upgrade the tape drivers?

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
John D. Schneider
Sent: Wednesday, May 12, 2010 5:33 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] RedHat 5.2 to 5.4 upgrade causes problems for TSMscsi
tape drivers

Greetings,
 I have a customer running TSM 6.1.3.3 under RedHat Linux 5.2. The
Library Master instance on this server has a HP ESL722 tape library with
LTO4 tape drives, and a HP VTL emulating a ESL tape library with LTO3
drives. They are running the TSMscsi drivers to talk to the drives,
version TIVsm-tsmscsi-6.1.3-1.x86_64. Any time they reboot the server,
they execute:

cd /opt/tivoli/tsm/devices/bin
./autoconf -a

which loads the tsmscsi driver and configures the drives. This has been
working fine for months now. The output is:

******************************************
* IBM TIVOLI STORAGE MANAGER *
* Autoconf Utility Program for Linux *
******************************************
Licensed Materials - Property of IBM
 
(C) Copyright IBM Corporation 2009. All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.
 
Added the read and write permissions for all users to /dev/sg35.
Added the read and write permissions for all users to /dev/sg36.
Added the read and write permissions for all users to /dev/sg37.
Added the read and write permissions for all users to /dev/sg38.
Added the read and write permissions for all users to /dev/sg39.
Added the read and write permissions for all users to /dev/sg40.
Added the read and write permissions for all users to /dev/sg41.
Added the read and write permissions for all users to /dev/sg42.
Added the read and write permissions for all users to /dev/sg43.
Added the read and write permissions for all users to /dev/sg44.
Added the read and write permissions for all users to /dev/sg45.
Added the read and write permissions for all users to /dev/sg46.
Added the read and write permissions for all users to /dev/sg47.
Added the read and write permissions for all users to /dev/sg48.
Added the read and write permissions for all users to /dev/sg49.
Added the read and write permissions for all users to /dev/sg50.
Added the read and write permissions for all users to /dev/sg51.
Added the read and write permissions for all users to /dev/sg52.
Added the read and write permissions for all users to /dev/sg53.
Added the read and write permissions for all users to /dev/sg54.
Added the read and write permissions for all users to /dev/sg55.
Added the read and write permissions for all users to /dev/sg56.
Added the read and write permissions for all users to /dev/sg57.
Added the read and write permissions for all users to /dev/sg58.
Added the read and write permissions for all users to /dev/sg59.
Added the read and write permissions for all users to /dev/sg60.
Added the read and write permissions for all users to /dev/sg61.
Added the read and write permissions for all users to /dev/sg62.
Added the read and write permissions for all users to /dev/sg63.
Added the read and write permissions for all users to /dev/sg64.
Added the read and write permissions for all users to /dev/sg65.
Added the read and write permissions for all users to /dev/sg66.
 
Tivoli Tape Drives:
===================
Index Minor Host CHN ID LUN Type Vendor_ID Device_Serial_Number 
Product_ID Rev.
000 035 001 000 000 000 001 HP MXP09210N5 Ultrium
4-SCSI H36W
001 036 001 000 001 000 001 HP HU18282JH5 Ultrium
4-SCSI H36W
002 037 001 000 002 000 001 HP HU17340A0J Ultrium
4-SCSI H36W
003 038 001 000 003 000 001 HP MXP09210MC Ultrium
4-SCSI H36W
004 040 003 000 001 000 001 HP HU18494CGF Ultrium
4-SCSI H36W
005 041 003 000 002 000 001 HP MXP09190H5 Ultrium
4-SCSI H36W
006 042 003 000 003 000 001 HP HU19024M8Y Ultrium
4-SCSI H36W
007 044 004 000 000 001 001 HP 025qFkNO01 Ultrium
3-SCSI R210
008 045 004 000 000 002 001 HP 025qFkNO02 Ultrium
3-SCSI R210
009 046 004 000 000 003 001 HP 025qFkNO03 Ultrium
3-SCSI R210
010 047 004 000 000 004 001 HP 025qFkNO04 Ultrium
3-SCSI R210
011 048 004 000 000 005 001 HP 025qFkNO05 Ultrium
3-SCSI R210
012 049 004 000 000 006 001 HP 025qFkNO06 Ultrium
3-SCSI R210
013 050 004 000 000 007 001 HP 025qFkNO07 Ultrium
3-SCSI R210
014 051 005 000 000 000 001 HP HU17430JKJ Ultrium
4-SCSI H36W
015 052 005 000 001 000 001 HP MXP09190H4 Ultrium
4-SCSI H36W
016 053 005 000 002 000 001 HP HU18413JBJ Ultrium
4-SCSI H36W
017 054 005 000 003 000 001 HP MXP09170DG Ultrium
4-SCSI H36W
018 055 006 000 000 000 001 HP 025qFkNO08 Ultrium
3-SCSI R210
019 056 006 000 000 001 001 HP 025qFkNO09 Ultrium
3-SCSI R210
020 057 006 000 000 002 001 HP 025qFkNO0a Ultrium
3-SCSI R210
021 058 006 000 000 003 001 HP 025qFkNO0b Ultrium
3-SCSI R210
022 059 006 000 000 004 001 HP 025qFkNO0c Ultrium
3-SCSI R210
023 060 006 000 000 005 001 HP 025qFkNO0d Ultrium
3-SCSI R210
024 061 006 000 000 006 001 HP 025qFkNO0e Ultrium
3-SCSI R210
025 062 006 000 000 007 001 HP 025qFkNO0f Ultrium
3-SCSI R210
026 063 007 000 000 000 001 HP HU19044R76 Ultrium
4-SCSI H36W
027 064 007 000 001 000 001 HP HU18383947 Ultrium
4-SCSI H36W
028 065 007 000 002 000 001 HP MXP09210N8 Ultrium
4-SCSI H36W
029 066 007 000 003 000 001 HP HU181720AU Ultrium
4-SCSI H36W
 

Tivoli Medium Changer Devices:
==============================
Index Minor Host CHN ID LUN Type Vendor_ID Device_Serial_Number 
Product_ID Rev.
000 039 003 000 000 000 008 HP 2U10630005 ESL
E-Series 6.23
001 043 004 000 000 000 008 HP 025qFkNO00 ESL
E-Series 2.00
 

 Yesterday they tried to upgrade from RedHat 5.2 to 5.4. We didn't
change anything on the TSM software. The upgrade went fine, and after
the reboot onto the new kernel, they went through the same routine of
running "autoconf -a". This time when the TSM Library Master came up,
it got I/O errors on each of the drives, and was not able to mount
anything. It said it initialized the Library OK, but I have no way to
know if that was really true.

 We were not able to figure out the why RedHat 5.4 caused TSM to have
a problem. so eventually had to reboot on the old RedHat 5.2 kernel. 
They we ran "autoconf -a", brought up the TSM Library master, and
everything worked fine. So the problem is definitely between RedHat 5.2
and 5.4. 
 
 Has anyone seen a problem like this, and can give us some insight?

Best Regards,

John D. Schneider
The Computer Coaching Community, LLC
Office: (314) 635-5424 / Toll Free: (866) 796-9226
Cell: (314) 750-8721