On 2 mrt 2010, at 23:06, Lamb, Charles P. wrote:

> BTW, we opened a PMR with IBM hardware support concerning 2016 showing up as 
> the current year in the library PC and the local IBM CE closed the PMR since 
> he did not have a firmware version to fix the problem.  IBM CE said to call 
> in as a software defect hoping someone at IBM would pick up the problem. 
> 

software? where can I buy 3584 software? The 3584 is hardware all the way, just 
because the CE has no fix, doesn't mean that this defect should be fixed as a 
software issue, it's a firmware issue, and your CE should escalate to L3 
support, who will escalate to development. Ask your CE to reopen the PMR.

> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of Richard Sims
> Sent: Sunday, February 28, 2010 2:41 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] DST & IBM 3584 w/2016 dates
> 
> See reports on this problem in the thread at 
> http://www.mail-archive.com/adsm-l AT vm.marist DOT edu/msg84614.html
> .
> At least one customer opened a ticket on this; no report of
> resolution, though.

-- 
Met vriendelijke groeten/Kind Regards,

Remco Post
r.post AT plcs DOT nl
+31 6 248 21 622