ADSM-L

[ADSM-L] TSM Internal Server Error

2009-11-10 22:44:16
Subject: [ADSM-L] TSM Internal Server Error
From: Adrian Compton <acompton AT ASPENPHARMA DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 11 Nov 2009 05:42:15 +0200
Hi

I am getting the error below when restoring a DB during a Dr exercise.
Same version of TSM 5.5.2 , same Library 3310LIB, same OS - AIX 5.3 ML4

I have set up library sharing and we have done this many times before with no 
problems.
All of a sudden we get stuck on this error:

# dsmserv restore db devcl=lto3devcl vol=PLZ200L3 commit=yes
ANR7800I DSMSERV generated at 11:21:10 on Nov 26 2008.

Tivoli Storage Manager for AIX-RS/6000
Version 5, Release 5, Level 2.0

Licensed Materials - Property of IBM

(C) Copyright IBM Corporation 1990, 2007.
All rights reserved.
U.S. Government Users Restricted Rights - Use, duplication or disclosure
restricted by GSA ADP Schedule Contract with IBM Corporation.

ANR0900I Processing options file /usr/tivoli/tsm/server/bin/dsmserv.opt.
ANR7811I Using instance directory /usr/tivoli/tsm/server/bin.
ANR4726I The ICC support module has been loaded.
ANR8200I TCP/IP Version 4 driver ready for connection with clients on port
ANR8200I 1500.
ANR8225I TCP/IP Version 4 administrative driver ready for connection with
ANR8225I clients on port 1505.
ANR0200I Recovery log assigned capacity is 10048 megabytes.
ANR0201I Database assigned capacity is 35000 megabytes.
ANR0408I Session 1 started for server TSM-JNB (AIX-RS/6000) (Tcp/Ip) for
ANR0408I library sharing.
ANR8920I Initialization and recovery has ended for shared library 3310LIB.
ANR0409I Session 1 ended for server TSM-JNB (AIX-RS/6000).
ANR4621I Database backup device class LTO3DEVCL.
ANR4622I   Volume 1: PLZ200L3.
ANR4630I Starting point-in-time database restore (commit).
ANR0300I Recovery log format started; assigned capacity 10048 megabytes.
ANR0408I Session 2 started for server TSM-JNB (AIX-RS/6000) (Tcp/Ip) for
ANR0408I library sharing.
ANR0409I Session 2 ended for server TSM-JNB (AIX-RS/6000).
ANR2032E RESTORE DB: Command failed - internal server error detected.
ANR9999D Thread<1> issued message 2032 from:
ANR9999D Thread<1>  0x0000000100013f0c outMsgf
ANR9999D Thread<1>  0x0000000100878e50 AdmRestoreDb
ANR9999D Thread<1>  0x00000001001accac admRestoreDatabase
ANR9999D Thread<1>  0x0000000100006200 RestoreDb
ANR9999D Thread<1>  0x0000000100002c44 main

My devconf.out file is as below and is specified in dsmserv.opt:

"devconf.out" 7 lines, 580 characters
/* Device Configuration */
DEFINE DEVCLASS LTO3DEVCL DEVTYPE=LTO FORMAT=DRIVE MOUNTLIMIT=DRIVES 
MOUNTWAIT=60 MOUNTRETENTION=60 PREFIX=ADS
M LIBRARY=3310LIB WORM=NO DRIVEENCRYPTION=ALLOW
DEFINE SERVER TSM-JNB COMMMETHOD=TCPIP HLADDRESS=10.0.0.7 LLADDRESS=1505  
SERVERPASSWORD=21a20400fe6abd9d3556d
a0df1b947cbd7
DEFINE SERVER TSM-JNB-DR COMMMETHOD=TCPIP HLADDRESS=10.0.0.3 LLADDRESS=1500  
SERVERPASSWORD=2145ac040358236c6e
ae57cf603aba8884
SET SERVERNAME TSM-JNB-DR
SET SERVERPASSWORD 2145ac040358236c6eae57cf603aba8884
DEFINE LIBRARY 3310LIB LIBTYPE=SHARED PRIMARYLIBMANAGER=TSM-JNB

Any ideas anyone.
Thanks in advance

Regards

Adrian Compton 
Group IT Infrastructure
Pharmacare Limited trading as Aspen Pharmacare
P O Box 4002
Korsten
Port Elizabeth
6014
Switchboard Tel No: +27 (0) 41 407 2111
Tel No: +27 (0) 41 407 2855
Fax: +27 (0) 41 453 7452
Cell: +27 (0) 82 861 7745

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