ADSM-L

[ADSM-L] BA Client error - CreateFile() returned '5'

2009-10-12 14:32:22
Subject: [ADSM-L] BA Client error - CreateFile() returned '5'
From: "Huebschman, George J." <GJHuebschman AT LMUS.LEGGMASON DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 12 Oct 2009 14:31:39 -0400
Hello everyone, I am trying to track down a client backup error.

TSM Server 5.5.1, AIX 5.3.0.0
TSM ba Client 5.5.1.0, Win2K3 R2 SP2 - The server is part of an HP
Polyserver cluster.  We have excluded the Polyserve related mountpoints.
We have not edited the registry.

        I am trying to figure out if the error I see is caused by the
same root problem as mentioned in IC 56269.
My error:
        10/12/2009 00:12:04 ANS5250E An unexpected error was
encountered.
          TSM function name : NTSecurityReadV2
          TSM function      : CreateFile() returned '5' for file
'C:\WINDOWS\microsoft.net\Framework64\v2.0.50727\CONFIG\security.config.
cch.6528.2904562'

----------------------------------------------------------

- IC 56269 describes this error -
"The TSM Backup-Archive client reports the following error during
backup in some cases:
ANS1228E Sending of object 'filename' failed
ANS4007E Error processing 'filename': access to the object is
denied
In this case, the error happened on all objects when backing up
a EMC NAS share mounted in read-only mode through CIFS."

----------------------------------------------------------

This error message is different.
The file is not a CIFS share, but in on the C: drive.

However, the details of IC56269 describe a problem with the value for
dwDesiredAccess that is passed to the MS API function "CreateFile()".
The value TSM uses is for a Read/Write operation, could result in
CreateFile() returning an
access denied error incorrectly.  MS recommends a different value that
only request Read access.

----------------------------------------------------------


?? Is this the same issue, or should I open a case with IBM?

George Huebschman
Legg Mason

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