One thing to do: start a backup, then use the Admin client to monitor the
client activity (use the QUERY SESSION command). Watch the run state, bytes
sent, and bytes received... how many sessions do you see, and what is the
activity pattern?

What do you see on the client side? Are there errors in the schedule or
error logs?

Also, what is the history of this problem on that client? Did it ever work
correctly? If so, when did it stop working, and what changes were made
around that timeframe?

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html


The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 09/08/2009
11:01:19 AM:

> [image removed]
>
> Re: Mac Client Still being severed. Why?
>
> Minns, Farren - Chichester
>
> to:
>
> ADSM-L
>
> 09/08/2009 11:02 AM
>
> Sent by:
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
>
> Please respond to "ADSM: Dist Stor Manager"
>
> Hi
>
> I have been logging onto the server as root and running an incremental
backup.
>
> It seems to run ok, checking files, backing them up if necessary
> then suddenly just says
>
> " ANR0480W Session 21409 for node CHXSERVE03
> > (Mac) terminated - connection with client severed"
>
> Regards
>
> Farren
>
>
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> Behalf Of Remco Post
> Sent: 08 September 2009 15:52
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] Mac Client Still being severed. Why?
>
> On 8 sep 2009, at 16:37, Minns, Farren - Chichester wrote:
>
> > Hi all
> >
> > Running TSM Server 5.5.2.0 on Solaris and having a problem with just
> > one of our Mac Clients.
> >
> > The Mac Client is running TSM Client 5.4.3.0  (the OS is version
> > 10.4.11).
> >
> > My problem is that both scheduled and manual backups fail after
> > approx an hour (running a few more tests to see if it's exactly an
> > hour) with the message ANR0480W Session 21409 for node CHXSERVE03
> > (Mac) terminated - connection with client severed.
> >
> > I had read a few things saying that perhaps I was running two
> > schedulers which I'm sure I'm not (at least, I don't think so), and
> > even if I would still be able to run a manual backup during the day
> > when schedules do not run.
> >
> > Does anyone have any ideas?
> >
>
> do you have logfiles? when you run "dsmc i" on the mac in a terminal,
> what happens? This being a Mac, it probably has about 250.000 to more
> than 1 000 000 files just in /....
>
> > Many thanks as always.
> >
> > Farren Minns
> > John Wiley & Sons
>
> --
>
> Met vriendelijke groeten/Kind regards,
>
> Remco Post
>
------------------------------------------------------------------------------------------------------------

> This email (and any attachment) is confidential, may be legally
> privileged and is intended solely for the
> use of the individual or entity to whom it is addressed. If you are
> not the intended recipient please do
> not disclose, copy or take any action in reliance on it. If you have
> received this message in error please
> tell us by reply and delete all copies on your system.
>
> Although this email has been scanned for viruses you should rely on
> your own virus check as the sender
> accepts no liability for any damage arising out of any bug or virus
> infection. Please note that email
> traffic data may be monitored and that emails may be viewed for
> security reasons.
>
> John Wiley & Sons Limited is a private limited company registered in
> England with registered number 641132.
>
> Registered office address: The Atrium, Southern Gate, Chichester,
> West Sussex, PO19 8SQ.
>
------------------------------------------------------------------------------------------------------------