Early on in the use of our first 3584 we had the problem and we had the ce 
talking about doing the eraser procedure. 
The interesting think was that the tapes in question and their labels were 
purchased from IBM. 
We found that a few firmware updates and slowing down the bar code scan rate 
seemed to have fixed the problem. I suspect that it was mostly the firmware 
updates. 



-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of 
Bill Boyer
Sent: Tuesday, June 30, 2009 10:09 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Query on ultrium cleaning cartridges

Had that problem once with a 3583 library. The CE said to either take an
eraser to the labels to dull them, or put a piece of scotch tape over them.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Richard Sims
Sent: Tuesday, June 30, 2009 9:48 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: Query on ultrium cleaning cartridges

On Jun 30, 2009, at 9:39 AM, Baker, Jane wrote:

> CLNU030L1

That's 9 characters - no good.
Your TS3500 Introduction and Planning Guide manual details tape labels
for that library.
You can probably revert to the "shiny" labels, using a pencil eraser
to "de-gloss" them.  I had to do this on some early 3590 labels, which
fixed their similar issue.

    Richard Sims