Hello Rainer, what troubleshooting steps have you performed already? Did
you take a look at the dsmsched.log, dsmerror.log files? Are the backups
following the initial backups initiated? Do the backups run for more
than 24 hours or just hang during processing? Have you recently done
some patching on the Windows machines and now the backup hang? If so
refer to this link for resolution:
http://support.microsoft.com/kb/936594
The first step I would take is to take a look at the dsmsched.log and
see what happened after the initial backup. If the ensuing backups run
for more than 24 hours then you will have a miss when comes the next
backup period. The second thing I will do is to take a look at the
dsmerror.log to see if there is anything I might need to correct for the
future backups. I will also take a look at the Event Viewer.
If the steps above do not yield a satisfactory result, you may want to
try uninstalling then reinstalling the CAD and Central scheduler.
As a side note, once you identify what caused the misses and address the
issue in hand, you can create a test schedule to run within 15mn, define
a schedule association with the client, restart the CAD, open the
command prompt and cd to the baclient directory, issue the following
command "dsmc sched"; it will allow you to see the test schedule running
in the foreground. Make sure to disassociation the test schedule once
you are done with the troubleshooting steps.
Good luck.
BERTAUT TCHUISE
Storage Support Administrator
Legg Mason Technology Services
*410-580-7032
BTchuise AT leggmason DOT com
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Rainer Holzinger
Sent: Tuesday, June 23, 2009 6:35 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TSM Windows client 5.5.2.0 scheduling problem
Hi,
I have recently installed two new TSM servers, version 5.5.2.0 on RHEL 5
on a clustered base.
Now I have experienced a scheduling problem with two TSM Windows
(Win2003/SP2) clients version 5.5.2.0 (32bit).
In both TSM for Windows clients the CAD service is installed and
customized to manage 'webclient' and 'scheduler'.
There are backup schedules defined on the TSM server to backup the
clients every day on an incremental base.
The automatic scheduling has been working with the first backup and
every scheduled backup after that initial one has been a 'missed'
backup, even if the TSM CAD service is started on the TSM for Windows
client.
Some trouble shooting brought up, that a new schedule is processed only
if the TSM CAD service is being restarted. Then one backup is being
processed and the next scheduled one doesn't start again before the TSM
CAD service is being restarted again.
Any idea what could cause this strange behaviour? There are about 70
other TSM for Windows clients, all on version 5.5.2.0, which are doing
well. On the two failing TSM clients there is MS ISA installed. Could
this cause the problem and if so WHY?
Thank you and best regards,
Rainer
--------------------------------
RHo-Consulting
Rainer Holzinger
Alter Bahnhof 13
D-93093 Donaustauf
phone: +49 9403 969174
mobile: +49 162 2807 888
email: <mailto:rainer.holzinger AT t-online DOT de>
rainer.holzinger AT t-online DOT de
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