Hi,
Symantec did have the same issue in one of the older client also. We reported
back to Symantec and did get a fix later on for that.
Best Regards
Christian Svensson
WW Support: +44-1453-84 7009
U.S. Support: +1-866-832-2267
Cell: +46-70-325 1577
E-mail: Christian.Svensson AT cristie DOT se
Skype: cristie.christian.svensson
________________________________________
Från: ADSM: Dist Stor Manager [ADSM-L AT VM.MARIST DOT EDU] för Minns,
Farren - Chichester [fminns AT WILEY DOT COM]
Skickat: den 23 september 2008 12:00
Till: ADSM-L AT VM.MARIST DOT EDU
Ämne: Slow TSM Client after Symantec installation
Hi All
Last weekend, an administrator installed Symantec Endpoint Protection on a few
of our large Windows clients (details below).
Since then, the backups have slowed to a crawl, and we have proves that if we
stop the antivirus scanning specific large directories the performance is
restored. But of course they want to have this software running on all
drives/folders.
Has anyone else dealt with this issue?
Thanks in advance
Farren Minns - John Wiley & Sons Ltd
CLIENT
OS - Windows Server 2003 R2 SP1
AV - Symantec Endpoint Protection 11.0.2010.25
TSM Client - 5.3.5.0
TSM SERVER
OS - Solaris 9
Server lvl - 5.4.1.2
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Phillip Burgess
Sent: 02 July 2008 13:21
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Cluster Scheduler Question
Hi Farren
Yes that's correct
________________________________
From: Minns, Farren - Chichester [mailto:fminns AT WILEY DOT COM]
Sent: Wed 02/07/2008 12:29
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Cluster Scheduler Question
Thanks Phil, I have now located Cluster Manager :-)
One more question, I assume the state of the scheduler on either of the actual
cluster nodes should be set to manual?
Thanks
Farren
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Phillip Burgess
Sent: 02 July 2008 11:55
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Cluster Scheduler Question
Hi Farren
Both of servers in the cluster will have a utility called Cluster
administrator, you must use this to start and stop the TSM scheduler services
for the backups on the clustered drives, if you stop them via computer manager
(services.msc) then you could cause the cluster to fail to the other node.
The cluster administrator utility should automatically start the services on
the other node in the case of a failover.
If you want to restart the TSM scheduler for the local drive backups then you
can do this in the same manner as a non-cluster server.
cheers
Phil
________________________________
From: Minns, Farren - Chichester [mailto:fminns AT WILEY DOT COM]
Sent: Wed 02/07/2008 10:19
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Cluster Scheduler Question
Hi all again
I am still (I think) having issues with this, although due to another issue
which is nothing to do with me, I can't even get onto the servers in question
to do more digging.
I have a question though regarding the schedulers.
In this case we have a cluster called CHI-MB with two cluster nodes (CHI-MB01
and CHI-MB02). Now, when stopping/starting the scheduler/s in question do I
make sure to do this from the actual cluster (CHI-MB)? Sorry my terminology is
off because I'm not the system administrator for this kit, just TSM. Will this
then effect the active node? And if so, is there some mechanism in place that
starts the scheduler on the passive node if there is a failover?
Thanks
Farren
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
PAC Brion Arnaud
Sent: 01 July 2008 11:15
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] TSM Cluster Scheduler Question
Farren,
You may be affected by a faulty configuration, where the password in MS
cluster's checkpoint file is not synchronized with the local registry
password anymore, thus making the service fail ... It happened several
times in our shop already !
IBM noticed the problem, and published a solution here :
http://www-1.ibm.com/support/docview.wss?uid=swg21243061
May be of interest for you !
Cheers.
Arnaud
************************************************************************
******
Panalpina Management Ltd., Basle, Switzerland,
CIT Department Viadukstrasse 42, P.O. Box 4002 Basel/CH
Phone: +41 (61) 226 11 11, FAX: +41 (61) 226 17 01
Direct: +41 (61) 226 19 78
e-mail: arnaud.brion AT panalpina DOT com
************************************************************************
******
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Henrik Vahlstedt
Sent: mardi 1 juillet 2008 11:58
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: TSM Cluster Scheduler Question
Hi,
First, de-select "affect group" in the cluster resource properties for
the TSM Cluster Scheduler in cluster administrator, cluadmin.exe.
This prevents the whole cluster to failover when the TSM service stops
due to whatever.. ex. bad password.
Verify that the correct registry parameter is replicated as a part of
the cluster resource:
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\ADSM\CurrentVersion\Nodes\
<nodename>\<TSM server instance name>
Consider to set passexp=0 on the TSM server for the Exchange node.
Update PW on both cluster nodes.
"what does the Cluster Scheduler actually do?"
Backing up Exchange? :-) You will find the answer if you search on the
nodename and schedule in TSM.
//Henrik
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Minns, Farren - Chichester
Sent: den 1 juli 2008 11:31
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] TSM Cluster Scheduler Question
Hi All
TSM 5.4.1.2 on Solaris 2.9
Backing up Exchange (MS Windows Server 2003, RC2 SP") - 5.5.0.0 in a
clustered environment.
We had this set up by an outside company and are now seeing some
problems with the TSM Cluster Scheduler automatically failing over the
cluster due to a password issue (this is as far as I can see anyway).
So, the dumb question, what does the Cluster Scheduler actually do?
I can see there is a separate schedule for the Exchange TDP backups.
Thanks
Farren
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John Wiley & Sons Limited is a private limited company registered in England
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Registered office address: The Atrium, Southern Gate, Chichester, West Sussex,
PO19 8SQ.
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accepts no liability for any damage arising out of any bug or virus infection.
Please note that email
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John Wiley & Sons Limited is a private limited company registered in England
with registered number 641132.
Registered office address: The Atrium, Southern Gate, Chichester, West Sussex,
PO19 8SQ.
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This email (and any attachment) is confidential, may be legally privileged and
is intended solely for the
use of the individual or entity to whom it is addressed. If you are not the
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this message in error please
tell us by reply and delete all copies on your system.
Although this email has been scanned for viruses you should rely on your own
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Please note that email
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reasons.
John Wiley & Sons Limited is a private limited company registered in England
with registered number 641132.
Registered office address: The Atrium, Southern Gate, Chichester, West Sussex,
PO19 8SQ.
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