ADSM-L

Re: [ADSM-L] Windows client failing more VSS request issues

2008-08-14 11:33:49
Subject: Re: [ADSM-L] Windows client failing more VSS request issues
From: Timothy Hughes <Timothy.Hughes AT OIT.STATE.NJ DOT US>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 14 Aug 2008 11:30:59 -0400
Lisa Thanks,

I'll have talk to the user about rebooting and applying VSS hotfixes for
win2k3 I don't which ones to apply. If those don't  work I will apply
the 5.5.1.0 code.

Thanks again
Tim

Laughlin, Lisa wrote:

Hate to be an old patoot, did you reboot to see if you could reproduce &
have you applied the VSS hotfix for win2k3?

I don't usually have the recurring error on our systems afterwards. On
one I did, and also applied the 5.5.1.0 client code too, and haven't had
the issue since.

thanks!
lisa


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Timothy Hughes
Sent: Thursday, August 14, 2008 9:36 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Windows client failing more VSS request issues

Hello all,

We have a Windows 2003 client that failing with the following message in
the client error.log. Has anyone had this problem
with a 5.5.0.2 Windows Client?

'NOGICIANP2\SystemState\NULL\System State\SystemState' failed with error
code: 4353.
08/14/2008 00:16:43 ANS1228E Sending of object
'NOGICIANP2\SystemState\NULL\System State\SystemState' failed
08/14/2008 00:16:43 ANS5258E An error occurred initializing a VSS
request. For more information, see the TSM client error log.

08/14/2008 00:16:43 ANS1375E The snapshot operation failed.

08/14/2008 00:16:43 ANS5258E An error occurred initializing a VSS
request. For more information, see the TSM client error log.

08/14/2008 00:16:43 ANS1512E Scheduled event 'MIDNIGHT' failed.  Return
code = 12.
08/14/2008 10:06:00 ANS1959W Removing previous incomplete group '\System
State\0\SystemState' Id:0-836409676
08/14/2008 10:06:00 ANS2054E Operating system error 13: ????????d.
08/14/2008 10:06:00 ANS5250E An unexpected error was encountered.
  TSM function name : verifyLocalBackups()
  TSM function      : Unable to lock local repository
  TSM return code   : 101
  TSM file          : vssback.cpp (6353)
08/14/2008 10:06:00 ANS5250E An unexpected error was encountered.
  TSM function name : verifyLocalBackups()
  TSM function      : Verifying Local Backups Failed!
  TSM return code   : 101
  TSM file          : vssback.cpp (5725)
08/14/2008 10:06:02 VssRequestor::checkWriterStatus:
VssRequestor::checkWriterStatus() failed with
hr=VSS_E_WRITERERROR_NONRETRYABLE
08/14/2008 10:06:02 ANS5269E The Microsoft Volume Shadow Copy Services
writer 'Cluster Service Writer' current state (VSS_WS_STABLE) is not
valid for the current operation or cannot be determined.  The last error
reported is '800423f4'.

Also,

When I ran a Manual backup of the "System State" and recieved the
following

Ans5258e - And error occured Initializing a VSS request
Ans1375E - The snapshot operation failed

TSM Server 5.5.0.3
Aix 5.3
Windows 2003 sp1 Client/TSM Client 5.5.0.2

Thanks for any help, comments, suggestions in advance!