Zoltan,

I've encountered this issue in the past, and the document below has
always solved it.

http://www-1.ibm.com/support/docview.wss?uid=swg21141048

 
--------------------------------
Kevin Kinder
State of West Virginia

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Zoltan Forray/AC/VCU
Sent: Thursday, April 17, 2008 10:55 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] Cleaning up Windows registry entries

We are having fits trying to reinstall the client on a 2K3 server.
Originally, the client was installed to "D:" drive.  They tried to
reinstall a newer client to the "C:" drive.

Now it constantly complains about the "help" file.

Tried a complete uninstall - deleted directories - reinstall. Same
problem.

Is there some tool to completely rip the client out by its short-hairs
and
leave no traces, behind?