I seem to have replied directly to Alexander instead of posting to the
list.
Quite embarassing.
George Huebschman
-----Original Message-----
From: Alexander Verkooijen [mailto:alexander AT sara DOT nl]
Sent: Thursday, January 24, 2008 9:02 AM
To: Huebschman, George J.
Cc: Alexander Verkooijen
Subject: RE: [ADSM-L] ANS1512E Scheduled event '1ST_NT_OFFSITE'
failed.Return code = 12.
Hi,
Thanks but I wasn't the person asking the original question :-)
Regards,
Alexander
On Wed, 2008-01-23 at 22:10 +0100, Huebschman, George J. wrote:
> Look past the summary for the cause of RC=12. There are many possible
> causes. Check the dsmsched.log and dsmerror.log on the Client, and
> the TSM server actlog around the time of the failure. Something else
> somewhere is going wrong.
>
> Check some of these things.
>
> 1) Check the dsmsched.log for an MS Shadow copy error if this is
a
> Windows Client. At the very beginning or end of that scheduled event
> there could be a log entry like the following
>
> 01/22/2008 20:32:50 ANS1950E Backup using Microsoft volume shadow copy
> failed.
>
> There will also be messages in the dsmerror.log if MS Shadow Copy is
> the
> cause:
> 01/21/2008 20:07:43 ANS1512E Scheduled event '8PM-ONSITE' failed.
> Return code = 12.
> 01/22/2008 20:32:50 ANS5250E An unexpected error was encountered.
> TSM function name : VssRequestor::QueryStatus
> TSM function : pAsync->QueryStatus() for caller
> 'CreateSnapshotSet()' returned VSS_E_PROVIDER_VETO
> TSM return code : -1
> TSM file : vssreq.cpp (8270)
> 01/22/2008 20:32:50 ANS1950E Backup using Microsoft volume shadow copy
> failed.
>
> MS Shadow Copy is one of my pet headaches.
>
> 2) There could be a logical error in the dsm.opt file and/or the
> include/exclude list. If this Client has been backing up fine and now
> has a problem, see what changed. If the TSM Server has not changed,
> check the Client. See if the machine has changed physically.
> If the dsm.opt specifies "Domain C:" , "Domain D:" and "Domain
> E:" ...but there is no "E:"; the backup will fail every day.
> If a path name has been altered and there is an Include or
> Exclude statement that specifies that path name, the backup will fail.
>
>
> 3) If the Client can't get media to backup onto, the backup will
> fail. If a disk storage pool is full and there are no available tape
> mounts, or no scratch media, or if maxscratch for a tape storage pool
> has been reached, the backup will fail.
>
> 4) Network issues can impact the backup. If the Client loses the
> session with the server the backup will fail.
> If the TSM Server times out the Client for slow communication,
> your backup will fail.
> If a switch is malfunctioning, a Client may open a session
> then lose connectivity. The Client will probably start another
> session, but if it is using the same switches, it may open numerous
sessions.
>
>
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of Alexander Verkooijen
> Sent: Tuesday, January 22, 2008 11:13 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: [ADSM-L] ANS1512E Scheduled event '1ST_NT_OFFSITE'
failed.
> Return code = 12.
>
> According to the client manual return code 12 means:
>
> The operation completed with at least one error message (except for
> error messages for skipped files). For scheduled events, the status
> will be Failed. Review the dsmerror.log file (and dsmsched.log file
> for scheduled events) to determine what error messages were issued and
> to assess their impact on the operation. As a general rule, this
> return code means that the error was severe enough to prevent the
> successful completion of the operation. For example, an error that
> prevents an entire file system from being processed yields return code
> 12. When a file is not found the operation yields return code 12.
>
> Alexander
>
> On Tue, 2008-01-22 at 16:29 +0100, Hari, Krishnaprasath wrote:
> > Guys
> > Any idea about the RC=12 and why backup shows has failed due to this
> >
> > 01/21/2008 18:51:46 --- SCHEDULEREC STATUS BEGIN
> > 01/21/2008 18:51:46 Total number of objects inspected: 28,844
> > 01/21/2008 18:51:46 Total number of objects backed up: 150
> > 01/21/2008 18:51:46 Total number of objects updated: 0
> > 01/21/2008 18:51:46 Total number of objects rebound: 0
> > 01/21/2008 18:51:46 Total number of objects deleted: 0
> > 01/21/2008 18:51:46 Total number of objects expired: 30
> > 01/21/2008 18:51:46 Total number of objects failed: 13
> > 01/21/2008 18:51:46 Total number of subfile objects: 0
> > 01/21/2008 18:51:46 Total number of bytes transferred: 176.91 MB
> > 01/21/2008 18:51:46 Data transfer time: 8.88 sec
> > 01/21/2008 18:51:46 Network data transfer rate: 20,382.13
> KB/sec
> > 01/21/2008 18:51:46 Aggregate data transfer rate: 1,514.54
KB/sec
> > 01/21/2008 18:51:46 Objects compressed by: 0%
> > 01/21/2008 18:51:46 Subfile objects reduced by: 0%
> > 01/21/2008 18:51:46 Elapsed processing time: 00:01:59
> > 01/21/2008 18:51:46 --- SCHEDULEREC STATUS END
> > 01/21/2008 18:51:46 --- SCHEDULEREC OBJECT END 1ST_NT_OFFSITE
> > 01/21/2008 18:00:00
> > 01/21/2008 18:51:46 ANS1512E Scheduled event '1ST_NT_OFFSITE'
failed.
> Return code = 12.
> > 01/21/2008 18:51:46 Sending results for scheduled event
> '1ST_NT_OFFSITE'.
>
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--
Alexander Verkooijen
Senior Systems Programmer
SARA Computing and Networking Services
IMPORTANT: E-mail sent through the Internet is not secure. Legg Mason
therefore recommends that you do not send any confidential or sensitive
information to us via electronic mail, including social security numbers,
account numbers, or personal identification numbers. Delivery, and or timely
delivery of Internet mail is not guaranteed. Legg Mason therefore recommends
that you do not send time sensitive
or action-oriented messages to us via electronic mail.
This message is intended for the addressee only and may contain privileged or
confidential information. Unless you are the intended recipient, you may not
use, copy or disclose to anyone any information contained in this message. If
you have received this message in error, please notify the author by replying
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