Howdy,
    I recently switched jobs and now am managing TSM in a mostly Windows
environment (instead of the Unix world where I am comfortable). A new
challenge... anyways....
 
On the Windows TSM client, there is the option to install the "Open file
support" and the "Image Backup" support. Does everyone install these?
Does it depend on what kind of DR you might have to do on the windows
host? Forgive my Windows ignorance,
 
I've read the manuals and it looks like the upside is the ability to
backup open files, but the downside I am seeing is that there seems to
be a lot of errors with the way it interfaces with the Windows native
VSS service. It also looks like if these are installed and you want to
upgrade the TSM client, it requires a reboot of the Windows client to
get it done. Nobody wants to reboot a production server to upgrade its
backup software.
 
So what is everyone's opinion?:
- "The Open file support is worth the hassle and should be installed on
all TSM clients"
- "The Open file support should be installed on certain systems" (if so,
what is your criteria).
- "The open file support is to much pain and should not be installed."
 
Thanks,
Ben

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