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Re: [ADSM-L] failed 12 error message
2008-01-07 11:56:32
I understand that neither Microsoft nor IBM will support Window NT related
problem. If you submit a PMR to IBM for support, they would tell you they
do not support it and close the ticket.
There are lots of not the same category errors showing up on your error
log. My guess is not one fix will fix it all. Take a look at each error and
start from there.
For example :
01/06/2008 20:05:20 ANS4987E Error processing '\\hmpg4001\c$\Documents and
Settings\perfmon\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG': the object is in use by another
process
You can do some exclusions - check with your window admin if you can first.
01/06/2008 10:24:43 isFileNameValid: Invalid file name global.asa - file
type not allowed.
Check with the server owner and ask what is this *.asa, do they need it
backed up ... if not exclude it
01/06/2008 20:03:23 ANS1327W The snapshot operation for 'C:' failed with
error code: 653.
01/06/2008 20:03:23 ANS1228E Sending of object '\\hmpg4001\c$' failed
My feeling this 'failed 12' error is yelling more of the snapshot error
here.
Go google ANS1327W & ANS1228E and see what other advises out there.
Just debug it one at a time.... Good luck.
Avy Wong
Business Continuity Administrator
Mohegan Sun
1 Mohegan Sun Blvd
Uncasville, CT 06382
(860)862-8164
(cell) (860)961-6976
Joni Moyer
<joni.moyer@HIGHM
ARK.COM> To
Sent by: "ADSM: ADSM-L AT VM.MARIST DOT EDU
Dist Stor cc
Manager"
<[email protected] Subject
.EDU> Re: [ADSM-L] failed 12 error
message
01/07/2008 11:15
AM
Please respond to
"ADSM: Dist Stor
Manager"
<[email protected]
.EDU>
Hello everyone!
I found the following info. in the dsmerror.log file, but what can be done
to fix/resolve this issue? This is a WinNT 5.00 server with a 5.3.5.0 tsm
client. Any ideas/suggestions? Thanks in advance! I usually just handle
the TSM server issues, so this is new to me. Any help is greatly
appreciated!!!!
01/06/2008 10:24:33 isFileNameValid: Invalid file name
scripts/htimage.exe?0,0 - file type not allowed.
01/06/2008 10:24:42 Error reading http request.
01/06/2008 10:24:42 Error reading http request.
01/06/2008 10:24:43 isFileNameValid: Invalid file name ~root - file type
required.
01/06/2008 10:24:43 Error reading http request.
01/06/2008 10:24:43 isFileNameValid: Invalid file name
x.ida?AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA=X
- file type not allowed.
01/06/2008 10:24:43 Error reading http request.
01/06/2008 10:24:43 isFileNameValid: Invalid file name
officescan/cgi/cgiChkMasterPwd.exe - file type not allowed.
01/06/2008 10:24:43 Error reading http request.
01/06/2008 10:24:43 isFileNameValid: Invalid file name catinfo?A - file
type required.
01/06/2008 10:24:43 isFileNameValid: Invalid file name catinfo?A - file
type required.
01/06/2008 10:24:43 isFileNameValid: Invalid file name catinfo?A - file
type required.
01/06/2008 10:24:43 Error reading http request.
01/06/2008 10:24:43 isFileNameValid: Invalid file name global.asa - file
type not allowed.
01/06/2008 10:24:43 isFileNameValid: Invalid file name null.printer - file
type not allowed.
01/06/2008 10:24:43 isFileNameValid: Invalid file name rettest.idq - file
type not allowed.
01/06/2008 10:24:43 isFileNameValid: Invalid file name ? - file type
required.
01/06/2008 10:24:43 isFileNameValid: Invalid file name rettest.idq - file
type not allowed.
01/06/2008 10:24:43 Error reading http request.
01/06/2008 10:24:43 Error reading http request.
01/06/2008 20:03:23 ANS1327W The snapshot operation for 'C:' failed with
error code: 653.
01/06/2008 20:03:23 ANS1228E Sending of object '\\hmpg4001\c$' failed
01/06/2008 20:03:23 ANS1375E The snapshot operation failed.
01/06/2008 20:03:23 ANS1377W The client was unable to obtain a snapshot of
'\\hmpg4001\c$'. The operation will continue without snapshot support.
01/06/2008 20:04:48 ANS1327W The snapshot operation for 'D:' failed with
error code: 653.
01/06/2008 20:04:49 ANS1228E Sending of object '\\hmpg4001\d$' failed
01/06/2008 20:04:49 ANS1375E The snapshot operation failed.
01/06/2008 20:04:49 ANS1377W The client was unable to obtain a snapshot of
'\\hmpg4001\d$'. The operation will continue without snapshot support.
01/06/2008 20:05:11 ANS1228E Sending of object '\\hmpg4001\c$\Documents
and Settings\perfmon\NTUSER.DAT' failed
01/06/2008 20:05:11 ANS4987E Error processing '\\hmpg4001\c$\Documents and
Settings\perfmon\NTUSER.DAT': the object is in use by another process
01/06/2008 20:05:11 ANS1228E Sending of object '\\hmpg4001\c$\Documents
and Settings\perfmon\ntuser.dat.LOG' failed
01/06/2008 20:05:11 ANS4987E Error processing '\\hmpg4001\c$\Documents and
Settings\perfmon\ntuser.dat.LOG': the object is in use by another process
01/06/2008 20:05:11 ANS1228E Sending of object '\\hmpg4001\c$\Documents
and Settings\perfmon\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat' failed
01/06/2008 20:05:11 ANS4987E Error processing '\\hmpg4001\c$\Documents and
Settings\perfmon\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat': the object is in use by another
process
01/06/2008 20:05:20 ANS1228E Sending of object '\\hmpg4001\c$\Documents
and Settings\perfmon\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG' failed
01/06/2008 20:05:20 ANS4987E Error processing '\\hmpg4001\c$\Documents and
Settings\perfmon\Local Settings\Application
Data\Microsoft\Windows\UsrClass.dat.LOG': the object is in use by another
process
01/06/2008 20:05:30 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\ADCAgent\data\proxy_manager\{8ACAB6E1-758A-49DF-8D2A-0D1E967E0E74}\05F11312-EA27-49CB-B31E-9269C5450CC6\FC2B8D42-52BF-4971-A065-96AA097F9155'
failed
01/06/2008 20:05:30 ANS4987E Error processing
'\\hmpg4001\c$\WINNT\ADCAgent\data\proxy_manager\{8ACAB6E1-758A-49DF-8D2A-0D1E967E0E74}\05F11312-EA27-49CB-B31E-9269C5450CC6\FC2B8D42-52BF-4971-A065-96AA097F9155':
the object is in use by another process
01/06/2008 20:05:31 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\ADCAgent\data\proxy_manager\{8ACAB6E1-758A-49DF-8D2A-0D1E967E0E74}\2CAAD8FF-88F8-430F-AD76-3C6981483C37\D613151F-7EB8-46D1-8853-0B781E085ECE'
failed
01/06/2008 20:05:31 ANS4987E Error processing
'\\hmpg4001\c$\WINNT\ADCAgent\data\proxy_manager\{8ACAB6E1-758A-49DF-8D2A-0D1E967E0E74}\2CAAD8FF-88F8-430F-AD76-3C6981483C37\D613151F-7EB8-46D1-8853-0B781E085ECE':
the object is in use by another process
01/06/2008 20:05:32 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\ADCAgent\data\proxy_manager\{8ACAB6E1-758A-49DF-8D2A-0D1E967E0E74}\B35470BC-FBBB-4D2C-9FA3-1558131E3754\61484797-8D03-4691-91B7-ED66707F71FD'
failed
01/06/2008 20:05:32 ANS4987E Error processing
'\\hmpg4001\c$\WINNT\ADCAgent\data\proxy_manager\{8ACAB6E1-758A-49DF-8D2A-0D1E967E0E74}\B35470BC-FBBB-4D2C-9FA3-1558131E3754\61484797-8D03-4691-91B7-ED66707F71FD':
the object is in use by another process
01/06/2008 20:05:43 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\devcon.exe'
failed
01/06/2008 20:05:43 ANS4007E Error processing
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\devcon.exe':
access to the object is denied
01/06/2008 20:05:44 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\regedit.exe'
failed
01/06/2008 20:05:44 ANS4007E Error processing
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\regedit.exe':
access to the object is denied
01/06/2008 20:05:44 ANS1802E Incremental backup of '\\hmpg4001\c$'
finished with 9 failure
01/06/2008 20:05:44 ANS1802E Incremental backup of '\\hmpg4001\c$'
finished with 9 failure
01/06/2008 20:08:26 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\MACHINE\Scripts\Startup\regedit.exe'
failed
01/06/2008 20:08:26 ANS4007E Error processing
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{31B2F340-016D-11D2-945F-00C04FB984F9}\MACHINE\Scripts\Startup\regedit.exe':
access to the object is denied
01/06/2008 20:08:33 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\devcon.exe'
failed
01/06/2008 20:08:33 ANS4007E Error processing
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\devcon.exe':
access to the object is denied
01/06/2008 20:08:37 ANS1228E Sending of object
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\regedit.exe'
failed
01/06/2008 20:08:37 ANS4007E Error processing
'\\hmpg4001\c$\WINNT\SYSVOL\domain\Policies\{53C784FD-C12E-4E04-ADEF-10B1279DF52B}\Machine\Scripts\Startup\regedit.exe':
access to the object is denied
01/06/2008 20:08:49 ANS1802E Incremental backup of 'System Volume'
finished with 8192 failure
01/06/2008 20:08:49 ANS1802E Incremental backup of 'System Volume'
finished with 8192 failure
01/06/2008 20:13:12 ANS1512E Scheduled event 'WINDOWS-DAILY-INCR1' failed.
Return code = 12.
********************************
Joni Moyer
Highmark
Storage Systems, Storage Mngt Analyst III
Phone Number: (717)302-9966
Fax: (717) 302-9826
joni.moyer AT highmark DOT com
********************************
"Avy Wong" <AWong AT MOHEGANSUN DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
01/07/2008 09:57 AM
Please respond to
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
To
ADSM-L AT VM.MARIST DOT EDU
cc
Subject
Re: failed 12 error message
The dsmerror/dsmsched.log files are the first place to go look what
exactly
the Failed 12 error is. Sometimes it will say 'snapshot error', sometimes
is 'Microsoft Volume Shadow Copy error', etc., At times you can do ' q
actlog=-24 search=nodename' , to look deeper into where it hangs. (note:
actlog --> fill in how far back you want in hours) .
Does anyone know a link where one can bookmark it? Thanks.
Avy Wong
Business Continuity Administrator
Mohegan Sun
1 Mohegan Sun Blvd
Uncasville, CT 06382
(860)862-8164
(cell) (860)961-6976
Zoltan
Forray/AC/VCU
<zforray AT VCU DOT EDU>
To
Sent by: "ADSM: ADSM-L AT VM.MARIST DOT EDU
Dist Stor cc
Manager"
<[email protected] Subject
.EDU> Re: [ADSM-L] failed 12 error
message
01/07/2008 09:46
AM
Please respond to
"ADSM: Dist Stor
Manager"
<[email protected]
.EDU>
We see these, as well. You need to check the dsmerror/dsmsched.log files
on the client. That is how I was able to determine the error message
associated with the rc=12 and resolved the problem.
Joni Moyer <joni.moyer AT HIGHMARK DOT COM>
Sent by: "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
01/07/2008 09:27 AM
Please respond to
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU>
To
ADSM-L AT VM.MARIST DOT EDU
cc
Subject
[ADSM-L] failed 12 error message
Hello everyone,
I was just wondering if anyone would happen to know what the failed 12
error message means? And where can I find more information on why the
client failed with this error?
Scheduled Start Actual Start Schedule Name Node
Name Status
-------------------- -------------------- -------------
------------- ---------
01/06/08 00:00:00 01/06/08 00:12:54 WINDOWS-DAIL- HMCH1105
Failed 12
Thanks in advance!
********************************
Joni Moyer
Highmark
Storage Systems, Storage Mngt Analyst III
Phone Number: (717)302-9966
Fax: (717) 302-9826
joni.moyer AT highmark DOT com
********************************
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