When we have VSS issues we first look in the NT log for the error.  Most
of the time that will lead us to a MS solution.  What errors are in the
NT log?

Andy Huebner

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Timothy Hughes
Sent: Tuesday, October 30, 2007 12:59 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: [ADSM-L] ANS5250E, ANS1999E and ANS1950E errors in Windows 2003
clients dsmerror.log

Hello All,

We are receiving the following error message in a dsmerror.log on a 
Windows 2003 client.
I know it's a Microsoft Volume Shadow copy issue I just need help on 
possible solutions
Or areas to investigate. Is this error familiar to anyone? I did a 
search on this an found
a hit from 10/24/06 (which I found interesting because these errors 
started showing up in
our clients dsmerror.log around 10/24/07) Anyway there were no replies 
to that post
possibly due to it not being a TSM issue?


10/28/2007 00:19:37 ANS5250E An unexpected error was encountered.
TSM function name : VssRequestor::QueryStatus
TSM function : pAsync->QueryStatus() for caller 'CreateSnapshotSet()' 
returned VSS_E_UNEXPECTED_PROVIDER_ERROR
TSM return code : -1
TSM file : vssreq.cpp (8270)
10/28/2007 00:19:40 ANS1999E Incremental processing of '\\snc355\c$' 
stopped.
10/28/2007 00:19:40 ANS1950E Backup using Microsoft volume shadow copy 
failed.
10/28/2007 00:19:40 ANS1512E Scheduled event 'MIDNIGHT' failed. Return 
code = 12.
10/28/2007 23:53:46 ANS5250E An unexpected error was encountered.
TSM function name : VssRequestor::QueryStatus
TSM function : pAsync->QueryStatus() for caller 'CreateSnapshotSet()' 
returned VSS_E_UNEXPECTED_PROVIDER_ERROR
TSM return code : -1
TSM file : vssreq.cpp (8270)

10/28/2007 23:53:50 ANS1999E Incremental processing of '\\snc355\c$' 
stopped.
10/28/2007 23:53:50 ANS1950E Backup using Microsoft volume shadow copy 
failed.
10/28/2007 23:53:50 ANS1512E Scheduled event 'MIDNIGHT' failed. Return 
code = 12.


Thanks for any help or suggestions in advance!


TSM 5.3.3.2
AIX 5.3
Windows 2003 R2 Standard x64 Edition
TSM Client 5.3.4x 64 bit


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