Hi All,
 
almost every time, when we restore files from our NetApp System via CIFS
we get a crashdump. 
We've opened an IBM PMR Case. IBM told us to install the newest patch
level 5.4.1.2 for this Windows Client (WIN 2003). Unfortunately the
error happend again and again (see dsmcrash.log). Our Windows Admins are
driving crazy. Until today IBM has no solution for our problem.
Have anyone else a similiar problems?
 
DSMCRASH.LOG shows:
 
------------------------------------------------------------------------
--------
2007/10/24 15:42:15
IBM Tivoli Storage Manager
Version: 5.4.1.02  
Build date:  Tue Jul 10 15:35:02 2007
 
dsm.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350428
 
Register dump:
EAX=00000000  EBX=0013EBCC  ECX=0013DF6C  EDX=00000000  ESI=0139FB7C
EDI=00036A70  EBP=00037D30  ESP=0013DD40  EIP=7C350428  FLG=00010202
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000
 
Crash dump successfully written to file
'C:\Tivoli\TSM\baclient\dsmcrash.dmp'
 
Stack Trace:
001B:7C350428 (0x00000000 0x00000000 0x00000000 0x00000001) MSVCR71.dll,
wcscpy()+8 bytes
 
 
 
------------------------------------------------------------------------
--------
2007/10/24 15:44:46
IBM Tivoli Storage Manager
Version: 5.4.1.02  
Build date:  Tue Jul 10 15:35:02 2007
 
dsm.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350428
 
Register dump:
EAX=00000000  EBX=0013E2A4  ECX=0013D644  EDX=00000000  ESI=0139A604
EDI=013B38A0  EBP=00037D30  ESP=0013D418  EIP=7C350428  FLG=00010202
CS=001B   DS=0023  SS=0023  ES=0023   FS=003B  GS=0000
 
Crash dump successfully written to file
'C:\Tivoli\TSM\baclient\dsmcrash.dmp'
 
Stack Trace:
001B:7C350428 (0x00000000 0x00000000 0x00000000 0x00000001) MSVCR71.dll,
wcscpy()+8 bytes
 
With kind regards,
Boris Herrmann