[ADSM-L] Restoring ISC/AC users and settings after an install/upgrade

Hello Everyone,

I thought you all might be able to point me in a direction to fix the issue I 
am having so here goes...

It would be good to note that I did a full backup of the ISC directory prior to 
the installs including a physical copy to another location per the install 
directions.

I have upgraded the ISC to version 6.0.1 I then attempted to upgrade the AC to 
version 5.3.3.0, AC would not install but the ISC worked and the users were 
present so I rebooted the system. After several attempts and reboots I could 
not get the AC to install without failure... at this point AC was no longer 
there.  I ran the uninstaller for AC and it did not detect it being installed. 
I then uninstalled the ISC to attempt a fix of the error as the log showed no 
information as to the issue with the install. After the uninstall and a reboot 
I ran the installer for ISC, it installed. I then ran the installer for AC and 
it installed without errors.  So, this fixed the issue of AC not installing but 
it didn't restore any ISC User settings server connections ect. So I thought I 
would look back at the install manual again for more information. The 
information on restoring looks to be a full restore and this would take me back 
to ISC 5.1 and AC to 5.3.0.0, correct?  This guy 
http://adsm.org/lists/html/ADSM-L/2007-09/msg00213.html had the same issue but 
the thread ends before it is resolved. Any Ideas?

Backing up the Administration Center
To back up the Administration Center, complete the steps listed for your system 
below where <isc_home> is the root directory for your Integrated Solutions 
Console installation and <iscadmin> and <iscpass> are a valid administrator 
user ID and password.
AIX, Linux, or Sun Solaris
1. Run the command <isc_home>/Tivoli/dsm/bin/backupisc. For example: 
/opt/IBM/ISC/Tivoli/dsm/bin/backupisc
Windows
1. Stop the Integrated Solutions Console by running the command 
<isc_home>\PortalServer\bin\StopISC.bat ISC_Portal <iscadmin> <iscpass>. For 
example: c:\Program Files\IBM\ISC\PortalServer\bin\StopISC.bat ISC_Portal 
iscadmin iscpass
2. Using the IBM Tivoli Storage Manager backup-archive client, back up the 
entire Integrated Solutions Console installation directory. For example, back 
up c:\Program Files\IBM\ISC.
Restoring the Administration Center
To restore the Administration Center, complete the steps listed for your system 
below where <isc_home> is the root directory for your Integrated Solutions 
Console installation and <iscadmin> and <iscpass> are a valid administrator 
user ID and password.
AIX, Linux, or Sun Solaris
1. Run the command <isc_home>/Tivoli/dsm/bin/restisc <iscadmin> <iscpass> to 
restore the Administration Center. For example: 
/opt/IBM/ISC/Tivoli/dsm/bin/restisc iscadmin iscpass
Windows
1. Restore the operating system first.
2. Install the Administration Center by following the instructions in 
"Upgrading to the Administration Center Fixpack 5.3.2" on page 9. You must 
perform this step in order to configure the operating system for the Integrated 
Solutions Console.
3. Stop the Integrated Solutions Console by running the command 
<isc_home>\PortalServer\bin\StopISC.bat ISC_Portal <iscadmin> <iscpass>. For 
example: c:\Program Files\IBM\ISC\PortalServer\bin\StopISC.bat ISC_Portal 
iscadmin iscpass
4. Using the IBM Tivoli Storage Manager backup-archive client, restore the 
Integrated Solutions Console to the same location used during installation.
5. Start the Integrated Solutions Console by running the command 
<isc_home>\PortalServer\bin\StartISC.bat ISC_Portal <iscadmin> <iscpass>. For 
example: c:\Program Files\IBM\ISC\PortalServer\bin\StartISC.bat ISC_Portal 
iscadmin iscpass


Thank You,
Dan Lane
Systems Administrator
The American Board of Family Medicine, Inc.
(859) 269-5626 - Ext. 293
(859) 338-8734 - Cell Phone
dlane AT theabfm DOT org<mailto:dlane AT theabfm DOT org> - Email
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