Yep, it is the ANS4047E that is setting the RC to 12. The other messages
related to skipped files are "normal" reasons for files to be skipped, so
by themselves, they would trigger only an RC 4. The ANS4047E is with
regard to a file I/O error encountered while reading the file, and is
indicative of a potential file system or disk problem that should be
investigated. Thus the RC 12.
Regards,
andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Product Development
Level 3 Team Lead
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2007-06-07
13:30:58:
> Hello gurus,
>
> I have an Intel MacOS client running 5.4.0.0 that's failing it's
> scheduled noon-window backup with an RC 12 message, and I'm not sure
> why. I'm not sure what's a cause of what. From the dsmerror.log:
>
> 06/07/2007 12:44:47 ANS1228E Sending of object
> '/Library/Logs/tivoli/tsm/dsmsched.log' failed
> 06/07/2007 12:44:47 ANS4037E Object
> '/Library/Logs/tivoli/tsm/dsmsched.log' changed during processing.
> Object skipped.
> 06/07/2007 12:52:06 ANS1228E Sending of object
> '/private/var/tmp/folders.501/TemporaryItems/Acr1614669.tmp' failed
> 06/07/2007 12:52:06 ANS4005E Error processing
> '/private/var/tmp/folders.501/TemporaryItems/Acr1614669.tmp': file not
> found
> 06/07/2007 12:52:07 ANS1228E Sending of object
> '/private/var/tmp/folders.501/TemporaryItems/Acr1616363.tmp' failed
> 06/07/2007 12:52:07 ANS4005E Error processing
> '/private/var/tmp/folders.501/TemporaryItems/Acr1616363.tmp': file not
> found
> 06/07/2007 13:27:38 ANS1228E Sending of object
> '/Users/bob/Documents/Microsoft User Data/Office 2004 Identities/Main
> Identity/Database' failed
> 06/07/2007 13:27:38 ANS4037E Object '/Users/bob/Documents/Microsoft
> User Data/Office 2004 Identities/Main Identity/Database' changed during
> processing. Object skipped.
> 06/07/2007 13:39:41 ANS1228E Sending of object
> '/Users/bob/Library/Application
> Support/Firefox/Profiles/ap5cuske.default/cookies.txt' failed
> 06/07/2007 13:39:41 ANS4047E There is a read error on
> '/Users/bob/Library/Application
> Support/Firefox/Profiles/ap5cuske.default/cookies.txt'. The file is
> skipped.
>
> 06/07/2007 13:46:14 ANS1802E Incremental backup of '/' finished with 5
> failure
>
> 06/07/2007 13:46:14 ANS1512E Scheduled event '1215PM' failed. Return
> code = 12.
> 06/07/2007 13:46:16 TCP/IP received rc 4 trying to accept connection
> from server.
> 06/07/2007 13:46:16 Error -50 accepting inbound connection
>
> Questions:
>
> Other than the five file failing, did the backup finished correctly?
>
> Is the ANS1512E error occurring because there were individual file
> failures, or because of the networking errors that follow the message?
> I couldn't find those errors on the TSM site or listserv archives. I'm
> not sure if those are a cause or effect of the ANS1512E or unrelated.
> The QuickFacts seem to imply it is just the failed files. The
> serialization for the class is shared-static, so I expect ANS4037E
> errors -- and other clients in that schedule/domain are probably getting
> them too, but aren't failing their backups. Is it the ANS4047E error
> that's tripping the ANS1512E?
>
> Dave
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