[ADSM-L] BMR of W2K3 SP1 mit TSM 5.4.0.2 Client
2007-05-04 10:12:00
Hi TSM-gurus,
I tried to test the BMR of a W2K3 SP1 Node with a TSM 5.4.0.2 client as
described in
http://www-1.ibm.com/support/docview.wss?uid=swg21242128
When doing the "dsmc restore systemstate" I get
"ANS1949E Microsoft volume shadow copy snapshot initialization failed."
and
dsmc crashed with message
"dsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350440"
I've saved the DSMERROR.LOG, the Windows Eventlog, the DSMCRASH.LOG and
the DSMCRASH.DMP
Has anyone else seen this before?
Could this be caused by a typo in the TSM function "LoadXmlDocuement()"
(the "e" seems to be surplus)
TSM function : LoadXmlDocuement() from file
'E:\adsm.sys\xml.state\tsm.xml' returned no error
Before I open a case with IBM I'm going to install the latest Post-SP1
VSS patches from M$
Does anyone have any further suggestions?
Thanks in advance
Thomas Rupp
DSMERROR.LOG
------------------------------------------------------------------------
--------
04/23/2007 10:39:39 ANS1009W An error occurred processing the operating
system include/exclude statements.
The error was detected while processing:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesN
otToBackup\DRM. RC = 13.
04/23/2007 10:39:40 ANS5250E An unexpected error was encountered.
TSM function name : VssRequestor::LoadXmlDocument
TSM function : CreateFile() failed for file
'E:\adsm.sys\xml.state\tsm.xml' return code '3'
TSM return code : 0
TSM file : vssreq.cpp (8295)
04/23/2007 10:39:40 ANS5250E An unexpected error was encountered.
TSM function name : VssRequestor::InitializeVss
TSM function : LoadXmlDocuement() from file
'E:\adsm.sys\xml.state\tsm.xml' returned no error
TSM return code : 4341
TSM file : vssreq.cpp (1035)
04/23/2007 10:39:40 ANS1949E Microsoft volume shadow copy snapshot
initialization failed.
DSMCRASH.LOG
------------------------------------------------------------------------
--------
2007/04/23 10:39:40
IBM Tivoli Storage Manager
Version: 5.4.0.02
Build date: Wed Feb 21 12:48:29 2007
dsmc.exe caused exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at
001B:7C350440
Register dump:
EAX=00209834 EBX=00324850 ECX=00FA0FB8 EDX=00209834 ESI=00FA0FE6
EDI=00209834 EBP=000010F5 ESP=0357E024 EIP=7C350440 FLG=00010202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
Crash dump successfully written to file 'E:\Program
Files\Tivoli\TSM\baclient\dsmcrash.dmp'
Stack Trace:
001B:7C350440 (0x00000000 0x00000000 0x00000000 0x00000000) MSVCR71.dll,
wcslen()+4 bytes
.
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