Hello

I have problem with two Win 2003 R2 boxes, problem seems to be related to
Windows, both TSM and NT backup returns I/O errors on the shadow copy when
trying system backup.

TSM Win client 5.3.4 / TSM AIX server 5.4.0.1

dsmerror.log:
03/21/2007 14:29:04
fioGetAttrib(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy40\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE})
failed.
03/21/2007 14:29:05 ANS1228E Sending of object 'SYSTEM STATE' failed
03/21/2007 14:29:05 ANS4023E Error processing 'SYSTEM STATE': file
input/output error
03/21/2007 14:31:44 ntfileio.cpp        (2822):
fioGetAttrib(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy41\WINDOWS\system32\CatRoot\{127D0A1D-4EF2-11D1-8608-00C04FC295EE})
failed.
03/21/2007 14:31:44 ANS1228E Sending of object 'SYSTEM STATE' failed
03/21/2007 14:31:44 ANS4023E Error processing 'SYSTEM STATE': file
input/output error

NT backup log show lot of error like this:
Backup started on 21.3.2007 at 15:22.
Warning: Unable to open "C:\WINDOWS\NOTEPAD.EXE" - skipped.
Reason: The file or directory is corrupted and unreadable.
Error: Could not access portions of directory System State\Boot
Files\C:\WINDOWS\Application Compatibility Scripts.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.
Warning: Unable to open "C:\WINDOWS\Application Compatibility Scripts" -
skipped.
Reason: The file or directory is corrupted and unreadable.
Error: Could not access portions of directory System State\Boot
Files\C:\WINDOWS\Cluster.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.
Warning: Unable to open "C:\WINDOWS\Cluster" - skipped.
Reason: The file or directory is corrupted and unreadable.

System Eventlog shows errors like this:
Event Type:     Error
Event Source:   Ntfs
Event Category: Disk
Event ID:       55
Date:           3/21/2007
Time:           2:31:44 PM
User:           N/A
Computer:       XXXXX
Description:
The file system structure on the disk is corrupt and unusable. Please run
the chkdsk utility on the volume \Device\HarddiskVolumeShadowCopy41.

Anyone run into similar problem? Any suggestions appreciated :-)

Best regards,
Kolbeinn Josepsson
Systems Engineer / Technician
Nyherji hf. Iceland