Hi Joe,
Yes, you can open a PMR for this with IBM support. However (since you
asked), it would be most helpful for me if you could answer that list of
questions in advance; try the code in the article I pointed out to see if
it works in your environment; and it would be most helpful if you could
provide code that you can share with me that exhibits the problem you see
(that will be the quickest way for me to diagnose the issue).
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
IBM Tivoli Storage Manager support web page:
http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 11/06/2006
12:45:11 PM:
> Hi Andrew,
>
> I must have missed your first reply.
>
> We are implementing portal which we will use for reporting. I will
> forward your questions to our developer. I'm sure he can answer your
> questions more thoroughly.
>
> Just one more thing; can we open support request with IBM. I don't know
> if stuff like this falls under official IBM TSM support.
>
> Thanks again,
>
> Joe Crnjanski
> Infinity Network Solutions Inc.
> Phone: 416-235-0931 x226
> Fax: 416-235-0265
> Web: www.infinitynetwork.com
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of
> Andrew Raibeck
> Sent: Monday, November 06, 2006 2:15 PM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: Connect to TSM using the JDBC/ODBC bridge
>
> Well, I replied to your similar post (originially included Tomcat as
> part
> of the picture) a few weeks ago, as follows:
>
> > The first thing would be to flesh out the problem description in a
> > lot more detail.
> >
> > - what is running where
> > - what operating systems are involved
> > - what TSM server and ODBC versions are involved
> > - what version of Tomcat is involved
> > - *HOW* is Tomcat involved
> > - is this an app running under Tomcat? Can it be run external to
> Tomcat?
> > - are any messages appearing on the TSM server?
> > - what is your application trying to do?
> > - what does your application look like (code that you can share that
> > demonstrates the problem).
> > - can you create a version of your application that runs outside of
> > Tomcat, to see if that works correctly?
> > - see article 1080948 on the IBM web site for a simple example of
> > using Java to query the TSM server via JDBC <--> ODBC, or search the
> > ADSM-L archives for TSMConnect.java.
> > - what steps are needed to reproduce the problem.
>
> The above information/questions is still valid, in terms of trying to
> understand the specifics behind the problem.
>
> Regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageMan
> ager.html
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 11/06/2006
> 10:15:48 AM:
>
> > Hello,
> >
> > We are trying to connect to TSM by using JDBC/ODBC bridge.
> > When we try, we get a general failure with no information in any logs.
> >
> > There is no problem to connect using only ODBC driver.
> > I would appreciate any response from anybody who tried to establish
> > connection to TSM using this technique.
> >
> > Regards,
> >
> > Joe Crnjanski
> > Infinity Network Solutions Inc.
> > Phone: 416-235-0931 x226
> > Fax: 416-235-0265
> > Web: www.infinitynetwork.com
> >
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