I'm having problems with dsmcad on a Win 2003 Enterprise Edition, SP1
box.

At startup, dsmwebcl.log shows
09/13/2006 20:50:41 (dsmcad) IBM Tivoli Storage Manager
09/13/2006 20:50:41 (dsmcad) Client Acceptor - Built Apr 19 2006
19:51:24
09/13/2006 20:50:41 (dsmcad) Version 5, Release 3, Level 4.0
09/13/2006 20:50:41 (dsmcad) Dsmcad is working in    Schedule   mode.
09/13/2006 20:50:41 (dsmcad) Command will be executed
in 1 minute.
09/13/2006 20:50:41 (dsmcad) Time remaining until execution:
Executing scheduled command now.
09/13/2006 20:51:41 (dsmcad) ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.
in 10 minutes.
09/13/2006 20:51:41 (dsmcad) Time remaining until execution:
Executing scheduled command now.
09/13/2006 21:01:41 (dsmcad) ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.
in 10 minutes.

dsmerror.log shows:
09/13/2006 20:51:41 Error starting schedule service: CadSchedName
registry value is empty
09/13/2006 20:51:41 ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.
09/13/2006 21:01:41 Error starting schedule service: CadSchedName
registry value is empty
09/13/2006 21:01:41 ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.
09/13/2006 21:11:41 Error starting schedule service: CadSchedName
registry value is empty
09/13/2006 21:11:41 ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.
09/13/2006 21:21:41 Error starting schedule service: CadSchedName
registry value is empty
09/13/2006 21:21:41 ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.
09/13/2006 21:31:41 Error starting schedule service: CadSchedName
registry value is empty
09/13/2006 21:31:41 ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.
09/13/2006 21:41:41 Error starting schedule service: CadSchedName
registry value is empty
09/13/2006 21:41:41 ANS1977E Dsmcad schedule invocation was
unsuccessful. This command will be tried again in 10 minutes.

The customer tried reinstalling the client and that did not help.  Any
ideas?

David