ADSM-L

Re: Netware abend problem again at the end of restore

2006-08-31 13:58:20
Subject: Re: Netware abend problem again at the end of restore
From: Troy Frank <Troy.Frank AT UWMF.WISC DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 31 Aug 2006 12:56:38 -0500
They're not so far off base with that fear unfortunately.  One thing I
will say is that the nw65os5a patch took care of most of the memory
related issues.  Either way, they could still try sp5.  Just be sure
that during it's install they select the option to backup all files
replaced.  That allows for automated rollback if the update ends up
causing more problems than it fixes.  The file backups can also be set
to go somewhere other than sys: if they're a little tight on space
there.


>>> Timothy.Hughes AT OIT.STATE.NJ DOT US 8/31/2006 12:31 PM >>>
Troy & Andrew,

Thanks,  It was recommended that our Novell client update to Netware
SP5
along with the client upgrade
but due to problems with SP5 specfically  memory issues they did not
feel comfortable with upgrading to
that service pack level.

I will look into the newer TSM client v5.3.4.


regards



Andrew Ferris wrote:
> I agree with Troy that updating the Service Pack level, along with
the major sub-fixes mentioned, could help. I'm running 5.3.4 on a couple
of NetWare boxes and it has been fine so far.
>
> Andrew Ferris
> Network Support Analyst
> iCAPTURE Research Centre
> University of British Columbia
>
>
>>>> Troy Frank <Troy.Frank AT UWMF.WISC DOT EDU> 8/31/2006 9:16 AM >>>
>>>>
> Would probably be worthwhile to try updating netware to sp5 , with
> post-sp5 patches ( nw65os5a,  n65nss5a).  There's also a newer
netware
> tsm client out already, v5.3.4
>
>
>
>>>> Timothy.Hughes AT OIT.STATE.NJ DOT US 8/31/2006 10:10 AM >>>
>>>>
> Hello all,
>
> We have experienced another Netware abend this again occurred at the
> end of the restore. This is after we have upgraded the TSA's and the
> Tivoli client to 5.3.2. Does anyone know when the next Tivoli client
> updates
> are due out and if this type problem is corrected.
>
> Thanks for any response!
>
>
> Novell Netware, V6.5 Support Pack 3 -
> PVER: 6.50.03
>
> Server DOGUSR1 halted Thursday, July 13, 2006  12:09:57.355 pm
> Abend 1 on P00: Server-5.70.03: Page Fault Processor Exception
(Error
> code 00000000)
>
> Registers:
>     CS = 0060 DS = 007B ES = 007B FS = 007B GS = 007B SS = 0068
>     EAX = 9677BA00 EBX = 98177610 ECX = 9677BA00 EDX = 9698EE1C
>     ESI = 9677BAB8 EDI = 9AFB8F84 EBP = 981775D0 ESP = 981775BC
>     EIP = 95C01A7D FLAGS = 00010246
>     95C01A7D 8A5204         MOV     DL, [EDX+04]=?
>     EIP in DSMC.NLM at code start +00138A7Dh
>     Access Location: 0x9698EE20
>
> The violation occurred while processing the following instruction:
> 95C01A7D 8A5204         MOV     DL, [EDX+04]
> 95C01A80 885601         MOV     [ESI+01], DL
> 95C01A83 C7460A01000000 MOV     [ESI+0A], 00000001
> 95C01A8A 8B5710         MOV     EDX, [EDI+10]
> 95C01A8D 89560E         MOV     [ESI+0E], EDX
> 95C01A90 8B45F0         MOV     EAX, [EBP-10]
> 95C01A93 8B5024         MOV     EDX, [EAX+24]
> 95C01A96 895612         MOV     [ESI+12], EDX
> 95C01A99 803DB7F2539500 CMP     [9553F2B7]=00, 00
> 95C01AA0 7407           JZ      95C01AA9
>
> Running process: DSMC.NLM        3 Process
> Thread Owned by NLM: DSMC.NLM
> Stack pointer: 98177584
> OS Stack limit: 981676E0
> Scheduling priority: 67371008
> Wait state: 3030070  Yielded CPU
> Stack: 95B79135  ?
>
>
> Novell 6.5 SP3
> TSM client 5.3.2
> TSM 5.3.3
> AIX 5.3
>
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Confidentiality Notice follows:

The information in this message (and the documents attached to it, if any)
is confidential and may be legally privileged. It is intended solely for
the addressee. Access to this message by anyone else is unauthorized. If
you are not the intended recipient, any disclosure, copying, distribution
or any action taken, or omitted to be taken in reliance on it is
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error, please delete all electronic copies of this message (and the
documents attached to it, if any), destroy any hard copies you may have
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