ADSM-L

Re: Failure: return code 4 ?

2006-07-28 09:21:56
Subject: Re: Failure: return code 4 ?
From: Andrew Raibeck <storman AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 28 Jul 2006 07:20:44 -0600
Look up the "help" information for message ANR2579E, that will give you 
some direction. Also would be helpful to know the full server and client 
versions you are using, output from Q EV F=D for this event and node name, 
and Q SCHED F=D for this schedule.

Regarding the include/exclude question: more information is needed. Look 
at "dsmc query inclexcl" output to make sure that the directories are 
indeed excluded. Maybe someone changed the include-exclude file, or 
changed the "inclexcl" option to point to a different file, or changed a 
client option set on the server, or changed the node to use a different 
client option set, Or maybe your dsm.sys file has multiple stanzas, and 
you are using a stanza with different include-exclude settings. Or you 
might have EXCLUDE instead of EXCLUDE.DIR, etc.

Regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page: 
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 07/28/2006 
06:00:09 AM:

> I rec'd a "failure" last night for one of my backups.
> Following is the pertinent section of the act log:
> 
> 
> Date/Time                Message
> --------------------
> ----------------------------------------------------------
> 07/27/06   22:30:04      ANR2561I Schedule prompter contacting PROVTSM
> (session
>                           11866) to start a scheduled operation. 
(SESSION:
> 47)
> 07/27/06   22:30:06      ANR0403I Session 11866 ended for node PROVTSM 
().
>                           (SESSION: 47)
> 07/27/06   22:30:06      ANR0406I Session 11867 started for node PROVTSM
> (AIX)
>                           (Tcp/Ip provtsm(64003)). (SESSION: 11867)
> 07/27/06   22:30:12      ANR0406I Session 11868 started for node PROVTSM
> (AIX)
>                           (Tcp/Ip provtsm(64004)). (SESSION: 11868)
> 07/27/06   22:33:08      ANR0403I Session 11868 ended for node PROVTSM
> (AIX).
>                           (SESSION: 11868)
> 07/27/06   22:33:09      ANE4952I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           objects inspected:   65,454 (SESSION: 11867)
> 07/27/06   22:33:09      ANE4954I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           objects backed up:      228 (SESSION: 11867)
> 07/27/06   22:33:09      ANE4958I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           objects updated:          0 (SESSION: 11867)
> 07/27/06   22:33:09      ANE4960I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           objects rebound:          0 (SESSION: 11867)
> 07/27/06   22:33:09      ANE4957I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           objects deleted:          0 (SESSION: 11867)
> 07/27/06   22:33:09      ANE4970I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           objects expired:          5 (SESSION: 11867)
> 07/27/06   22:33:09      ANE4959I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           objects failed:           0 (SESSION: 11867)
> 07/27/06   22:33:09      ANE4961I (Session: 11867, Node: PROVTSM)  Total
> number of
>                           bytes transferred:    94.41 MB (SESSION: 
11867)
> 07/27/06   22:33:09      ANE4963I (Session: 11867, Node: PROVTSM)  Data
> transfer
>                           time:                    1.00 sec (SESSION:
> 11867)
> 07/27/06   22:33:09      ANE4966I (Session: 11867, Node: PROVTSM) 
Network
> data
>                           transfer rate:        95,810.94 KB/sec 
(SESSION:
> 11867)
> 07/27/06   22:33:09      ANE4967I (Session: 11867, Node: PROVTSM)
> Aggregate data
>                           transfer rate:        527.73 KB/sec (SESSION:
> 11867)
> 07/27/06   22:33:09      ANE4968I (Session: 11867, Node: PROVTSM) 
Objects
>                           compressed by:                    0% (SESSION:
> 11867)
> 07/27/06   22:33:09      ANE4964I (Session: 11867, Node: PROVTSM) 
Elapsed
>                           processing time:            00:03:03 (SESSION:
> 11867)
> 07/27/06   22:33:09      ANR2579E Schedule PROVTSM in domain AIX for 
node
> PROVTSM
>                           failed (return code 4). (SESSION: 11867)
> 07/27/06   22:33:09      ANR0403I Session 11867 ended for node PROVTSM
> (AIX).
>                           (SESSION: 11867)
> 07/27/06   22:33:10      ANR0406I Session 11872 started for node PROVTSM
> (AIX)
>                           (Tcp/Ip provtsm(64005)). (SESSION: 11872)
> 07/27/06   22:33:10      ANR0403I Session 11872 ended for node PROVTSM
> (AIX).
>                           (SESSION: 11872)
> 
> I cannot see any other evidence of the failure.
> 
> Could someone help?
> 
> Also....
> 
> I tried to run "dsmc i" this morning but it started backiing up 
directories
> that were excluded in the inclexcl.def file.
> 
> Does anyone know why this may have happened?
> 
> Thanks!
> 
> 
> 
> Dave Zarnoch
> davezarn AT hotmail DOT com
> 
> _________________________________________________________________
> FREE pop-up blocking with the new MSN Toolbar  get it now!
> http://toolbar.msn.click-url.com/go/onm00200415ave/direct/01/