ADSM-L

Re: TSM Server 5.2.3 (win 2003) service start problem

2006-04-28 12:53:46
Subject: Re: TSM Server 5.2.3 (win 2003) service start problem
From: Szymon Kacprzak <Szymon.Kacprzak AT KRONOSPAN DOT PL>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Fri, 28 Apr 2006 16:57:56 +0200
Wiadomosc przeskanowana programem antywirusowym. Nie znaleziono wirusow /
This message was anti-virus scanned. No viruses were found.
I'm not sure about the reason of error. I think it's a TSM crash, because
OS is working without errors.
I extended my recovery log and create additional, but it didn't help.
This is a piece of dsmserv.err:

Exception generated: 04/27/2006 16:33:05

Module name:         Unavailable
Current version:     5.2.3.0
Build date:          Jun 21 2004 16:50:40
Build Type:          32Bit
Exception generated: 04/27/2006 17:47:54
Module name:         Unavailable
Current version:     5.2.3.0
Build date:          Jun 21 2004 16:50:40
Build Type:          32Bit
Crash dump file:
C:\Program Files\Tivoli\tsm\server\dsmserv.dmp
Exception code:
E0000001 (Unknown) at 001B:7C815DEA
Registers:
EAX=0012BFB4  EBX=00000001  ECX=001A7498  EDX=00000000  ESI=00000000
EDI=0000003B  EBP=0012C004  ESP=0012BFB0  EIP=7C815DEA  FLG=00000246
CS =0000001B  DS =00000023  SS =00000023  ES =00000023  FS =0000003B
GS =00000000
Call stack:
Address  Parameters
F()+Offset, File(Line#)
7C815DEA (0xE0000001 0xFFFFFFFF 0x00000000 0x00000000) RaiseException()+3C,
Unavailable
1000665D (0x00000000 0x00000000 0x00000000 0x00000000) pkLogicAbort()+4D,
Unavailable
Exception handler complete. RC: 487
Exception generated: 04/28/2006 10:42:14
Module name:         Unavailable
Current version:     5
.2.3.0
Build date:          Jun 21 2004 16:50:40
Build Type:          32Bit
Crash dump file:
C:\PROGRA~1\Tivoli\tsm\server\dsmserv.dmp
Exception code:
E0000001 (Unknown) at 001B:7C815DEA
Registers:
EAX=0012BFB4  EBX=00000001  ECX=001A7398  EDX=00000000  ESI=00000000
EDI=0000003B  EBP=0012C004  ESP=0012BFB0  EIP=7C815DEA  FLG=00000246
CS =0000001B  DS =00000023  SS =00000023  ES =00000023  FS =0000003B

Regarding
Szymon Kacprzak




             Richard Sims
             <rbs AT BU DOT EDU>
             Sent by: "ADSM:                                            To
             Dist Stor                 ADSM-L AT VM.MARIST DOT EDU
             Manager"                                                   cc
             <[email protected]
             .EDU>                                                 Subject
                                       Re: [ADSM-L] TSM Server 5.2.3 (win
                                       2003) service start problem
             2006-04-28 14:20


             Please respond to
             "ADSM: Dist Stor
                 Manager"
             <[email protected]
                   .EDU>








Wiadomosc przeskanowana programem antywirusowym. Nie znaleziono wirusow /
This message was anti-virus scanned. No viruses were found.
On Apr 28, 2006, at 5:48 AM, Szymon Kacprzak wrote:

> ...
> ANR9999D pkthread.c(835): ThreadId<0> Run-time assertion failed:
> "Cmp64(
> scanLsn, LOGV->headLsn ) != GREATERTHAN", Thread 0, File logread.c,
> Line
> 395. ...

Szymon -

It appears that you have Log Sequence Number inconsistencies in your
TSM Recovery Log which is thwarting the restart in roll-forward mode.
You don't say why you're in this situation, or if you have TSM
mirroring configured, but there may have been a TSM or OS crash which
created a mess. If it was a TSM crash, see if there is a dsmserv.err
file with info about the event.

I don't think that extending the Recovery Log would serve as a remedy
for this; and your log size is large already. I would recommend
contacting TSM Support for guidance on resolving this. You may have
to end up restarting without the Recovery Log data, and face losing
some updates.

     Richard Sims