Hi Eric,
There must be something about the naming that is
confusing the Exchange Server (it is the Exchange Server
that is complaining about database not being found).
In some cases... the mailboxes get created with
some text, like the server name, in parentheses
and when recreating... if that name isn't included,
it will fail the name match.
Can you show the output of the following commands:
TDPEXCC QUERY EXCHANGE
TDPEXCC QUERY TSM * /ALL
At this point, you may want to open a PMR with IBM support
so the service team can examine the traces to find out
what the issue might be.
Thanks,
Del
----------------------------------------------------
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 03/16/2006
09:03:51 AM:
> Hi Del!
> Thank you very much for your reply!
> Yes, they did add the database to the Recovery Storage Group before
> performing the restore and they did select "the this database can be
> overwritten by a restore" option.
> The Exchange people also checked the storage group name and database
> name and cannot find any difference.
> The only thing they can think of causing this is the following:
> The storage group they are trying to restore is called SG1\MS1.
> On April 3rd. all mailboxes were moved to another server, the storage
> group was deleted, the disks were reformatted (with a new cluster size
> for performance), the storage group was recreated and all mailboxes were
> moved back.
> When we try a restore dated April 4th. or later, everything runs file,
> but when we try to restore a backup dated earlier than April 3rd. we
> receive the error 0xc7fe1f42.
> Do you have any idea what could be the cause?
> Thank you VERY much for your reply in advance!
> Kindest regards,
> Eric van Loon
> KLM Royal Dutch Airlines
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf
> Of
> Del Hoobler
> Sent: dinsdag 14 maart 2006 18:17
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: TDP for Exchange: 0xc7fe1f42
>
> Eric,
>
> I need to ask... since you didn't indicate...
>
> Did you add the database to the Recovery Storage Group before performing
> the restore?
>
> Does the storage group name AND database name EXACTLY match (including
> casing and and all characters) the one that was in the backup?
>
> The Exchange Server will fail the backup if either of those two things
> is not true when restoring to the Recovery Storage Group.
>
> Thanks,
>
> Del
>
> ----------------------------------------------------
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 03/14/2006
> 10:13:01 AM:
>
> > Hi *SM-ers!
> > A restore of a Exchange 2003 server to a Recovery Storage Group on a
> > recovery server fails with the following message is the tdpexc.log:
> >
> > 03/14/2006 15:25:15 Restore of KL1010WF-SG1 failed.
> > 03/14/2006 15:25:15 ACN5798E MS Exchange API HRESERESTORECOMPLETE()
> > failed with HRESULT: 0xc7fe1f42 - Database not found. 03/14/2006
> > 15:25:15 Total backups inspected: 4
> > 03/14/2006 15:25:15 Total backups requested for restore: 4
> > 03/14/2006 15:25:15 Total backups restored: 3
> > 03/14/2006 15:25:15 Throughput rate:
> 10,664.33
> > Kb/Sec
> > 03/14/2006 15:25:15 Total bytes transferred:
> > 3,640,110,250
> > 03/14/2006 15:25:15 Elapsed processing time: 333.34
> > Secs
> > 03/14/2006 15:25:15 ACN0151E Errors occurred while processing the
> > request.
> >
> > What could be the cause of this error?
> > Thank you very much for any reply in advance!
> > Kindest regards,
> > Eric van Loon
> > KLM Royal Dutch Airlines
>
>
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