Hello TSM Users,
My TSM server recently stops working and my guess is hardware issue
because I am getting SCSI error messages. It is possible that it can be
software issue as well but not sure. Your help greatly appreciated.
LTO Library:
IBM 4560SLX
2 Drives
Server:
IBM 345 xSeries
OS:
Windows Server 2003 SP1
Ram:
1.5 GB
Processor:
Intel Xeon 2.8GHz
Error Message:
ANR8840E Unable to open device lb6.0.0.4 with error 592532.
Device Manager:
In device manager everything seems to be OK.
- Medium Changer
o IBM Tivoli Storage Manager for Medium Changers, OK
- Tape Drivers
o IBM ULTRIUM-TD2 SCSI Sequential Device, OK
o IBM ULTRIUM-TD2 SCSI Sequential Device, OK
- SCSI and RAID controllers
o Adaptec SCSI Card 29320LP - Ultra320 SCSI, OK
o LSI Logic 1020/1030 Ultra320 SCSI Adapter, OK
o LSI Logic 1020/1030 Ultra320 SCSI Adapter, OK
Disk Space:
Plenty free disk space
Example:
I use IBM TapeTool program to inquire SCSI;
*** TAPETOOL MENU ***
---------------------------------------------------------------
| |
| 1. Update Firmware on the 4560-SLX library and drives. |
| 2. Install Library and Tape tools diagnostic |
| 3. Run xTalk diagnostic on SDLT drive |
| 4. Install LTO drive Diagnostics |
| 5. SCSI Inquiry |
| 6. Serial Number of tape backup unit |
| 7. Exit |
| |
---------------------------------------------------------------
Enter choice : [1,2,3,4,5,6,7,] :
5
tapedrv -- IBM Tape Device Firmware Utility - v1.08.22
Copyright (c) 2000-2004 IBM Corporation
Device Address:
Port_Number.Bus_Number/SCSI_Device_ID.Logical_Unit_Number
Tape Device Device Update
Unit Address Device Inquiry Version Version Device Firmware
State
---- ------- ------------------------ ------- -------
---------------------
0 4.0/1.0 IBM ULTRIUM-TD2 4770 4770 Up to date
1 4.0/2.0 IBM ULTRIUM-TD2 4770 4770 Up to date
2 4.0/6.0 IBM 4560SLX 0425 0429 Out of date
-- Above tape drive inaccessible --
TAPEDRV8276 error: Tape device inaccessible: "\\.\lb6.0.0.4": SCSI
Input/Output: Operating system error 87: The parameter is
incorrect.
-
Press any key to continue . . .
Thanks,
Ridvan Aktas
IT Manager - US
Datamonitor Inc.
212-652-2646
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