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Re: The snapshot operation for 'C:' failed with error code: 114.

2005-11-15 10:58:23
Subject: Re: The snapshot operation for 'C:' failed with error code: 114.
From: "Loon, E.J. van - SPLXM" <Eric-van.Loon AT KLM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 15 Nov 2005 16:58:04 +0100 
Hi Andy!
Thanks, we will pursue that one too. We also found 891957 which is also VSS 
related. I see so many VSS related issues that I have the strange feeling that 
VSS is still in the beta stage... 
Thank you very much!!!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


-----Original Message-----
From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
Sent: Tuesday, November 15, 2005 16:49
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: The snapshot operation for 'C:' failed with error code:
114.


Hi Erick,

How about looking at MS article 826936?

This could very well be a problem with VSS. Have a look at the above
article. If that doesn't help, you can contact IBM TSM support, but also
consider contacting MS, as it might take both parties to identify the
issue.

Best regards,

Andy

Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com

IBM Tivoli Storage Manager support web page:
http://www-306.ibm.com/software/sysmgmt/products/support/IBMTivoliStorageManager.html

The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-11-15
08:25:10:

> Hi Andy!
> APAR IC43316 talks about applying two Microsoft hotfixes: KB833167
> and KB867686. KB833167 is part of Windows 2003 SP1, which is already
> installed on this machine, KB867686 is a knowledge base article
> which doesn't seem to exist...
> We did apply the registry change suggested in this APAR.
> Kindest regards,
> Eric van Loon
> KLM Royal Dutch Airlines
>
>
> -----Original Message-----
> From: Andrew Raibeck [mailto:storman AT US.IBM DOT COM]
> Sent: Tuesday, November 15, 2005 15:22
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Re: The snapshot operation for 'C:' failed with error code:
> 114.
>
>
> Hi Eric,
>
> For the OFS issues, the message that immediately follows the return code
> message explains the return code.
>
> I wonder if you have insufficient free space for the snapshot? The
> messages that say the snapshotcachesize was adjusted are probably
> indicative of insufficient space. Is it possible for you to monitor the
> disk free space while a backup occurs?
>
> For the VSS error messages, have a look at APAR IC43316, which includes
> not only a code fix (which is already in 5.3.2), but some additional MS
> patches.
>
> Regards,
>
> Andy
>
> Andy Raibeck
> IBM Software Group
> Tivoli Storage Manager Client Development
> Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> Internet e-mail: storman AT us.ibm DOT com
>
> IBM Tivoli Storage Manager support web page:
> http://www-306.ibm.
> com/software/sysmgmt/products/support/IBMTivoliStorageManager.html
>
> The only dumb question is the one that goes unasked.
> The command line is your friend.
> "Good enough" is the enemy of excellence.
>
> "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 2005-11-15
> 05:38:56:
>
> > Hi *SM-ers!
> > We keep on struggling with making snapshot work on a Windows 2003
> > node (TSM 5.3.2.0 client).
> > The SNAPSHOTCACHESIZE is already set to 50.
> > The C: has 3.55 GB, D: has 5.04 GB and E: has got 5.90 GB of free
space.
> > If the error codes are equal to the TSM API return codes, then that
> > doesn't help much either: 114 means Unknown System Error and 663 I
> > cannot even find...
> > Does anybody know how to find the cause of these errors? I already
> > applied the Microsoft VSS patch KB891957, to no avail...
> > Thanks in advance!
> > Kindest regards,
> > Eric van Loon
> > KLM Royal Dutch Airlines
> >
> >
> > 11/15/2005 00:01:10 ANS1959W Removing previous incomplete group
> > '\SYSSTATE' Id:0-82000483
> > 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
> > '\WMI' Id:0-82000485
> > 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
> > '\EVENTLOG' Id:0-82000487
> > 11/15/2005 00:01:18 ANS1959W Removing previous incomplete group
> > '\IIS' Id:0-82000486
> > 11/15/2005 00:01:20 Snapshot cache size adjusted to accommodate
> > insufficient space:
> > 11/15/2005 00:01:20 Cache volume directory = c:
> > \tsmlvsacache\Volume{4031eb10-c5dc-11d8-9a5e-806e6f6e6963}\
> > 11/15/2005 00:01:20 Snap  volume = c:
> > 11/15/2005 00:11:45 Snapshot cache size adjusted to accommodate
> > insufficient space:
> > 11/15/2005 00:11:45 Cache volume directory = e:
> > \tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
> > 11/15/2005 00:11:45 Snap  volume = e:
> > 11/15/2005 00:35:01 Snapshot cache size adjusted to accommodate
> > insufficient space:
> > 11/15/2005 00:35:02 Cache volume directory = e:
> > \tsmlvsacache\Volume{735c0427-f5ce-11d8-9a70-505054503030}\
> > 11/15/2005 00:35:02 Snap  volume = e:
> > 11/15/2005 00:36:02 ANS1228E Sending of object '\\kl1011xh\d$' failed
> > 11/15/2005 00:36:02 ANS1327W The snapshot operation for 'D:' failed
> > with error code: 114.
> > 11/15/2005 00:36:02 ANS4034E Error processing '\\kl1011xh\d$':
> > unknown system error
> > 11/15/2005 00:36:04 ANS1377W The client was unable to obtain a
> > snapshot of '\\kl1011xh\d$'. The operation will continue without
> > snapshot support.
> >
> > 11/15/2005 00:38:51 ANS1327W The snapshot operation for 'E:' failed
> > with error code: 663.
> > 11/15/2005 00:39:01 ANS1400W The snapshot cache location is not valid.
> >
> > 11/15/2005 00:39:01 ANS1377W The client was unable to obtain a
> > snapshot of '\\kl1011xh\e$'. The operation will continue without
> > snapshot support.
> >
> > 11/15/2005 01:07:19 ANS1327W The snapshot operation for 'E:' failed
> > with error code: 114.
> > 11/15/2005 01:07:19 ANS1228E Sending of object '\\kl1011xh\e$' failed
> > 11/15/2005 01:07:19 ANS4034E Error processing '\\kl1011xh\e$':
> > unknown system error
> > 11/15/2005 01:07:20 ANS1377W The client was unable to obtain a
> > snapshot of '\\kl1011xh\e$'. The operation will continue without
> > snapshot support.
> >
> > 11/15/2005 02:48:22 ANS1228E Sending of object
> > '\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_1.exe' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Install Base\INSTALL\Footprint_Part_2.exe' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Install Base\INSTALL' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Install Base\winzip\winzip81.exe' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Install Base\winzip\wzcline.exe' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Install Base\winzip' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Install Base' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\Copy of PageViewAllimport.vbs' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\ebtImport.exe' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\ebtImport_old.exe' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\hostMonitor.inc.asp' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\import.asp' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\ImportAvailability.vbs' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\ImportLive.vbs' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\PageViewAllimport.vbs' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\backup\PageViewAllimport.vbs' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor\backup' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:48:23 ANS1228E Sending of object
> > '\\kl1011xh\e$\Tasks\eMonitor' failed
> > 11/15/2005 02:48:23 ANS1304W An active backup version could not be
> found.
> >
> > 11/15/2005 02:50:03 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for
> ==>Attempt #1
> > 11/15/2005 02:50:15 ANS1802E Incremental backup of '\\kl1011xh\e$'
> > finished with 18 failure
> >
> > 11/15/2005 02:50:34 VSS_E_SNAPSNOT_SET_IN_PROGRESS received for
> ==>Attempt #2
> > 11/15/2005 02:53:15 ANS1327W The snapshot operation for 'C:' failed
> > with error code: 114.
> > 11/15/2005 02:53:15 ANS1228E Sending of object '\\kl1011xh\c$' failed
> > 11/15/2005 02:53:15 ANS4034E Error processing '\\kl1011xh\c$':
> > unknown system error
> > 11/15/2005 02:53:15 ANS1377W The client was unable to obtain a
> > snapshot of '\\kl1011xh\c$'. The operation will continue without
> > snapshot support.
> >
> > 11/15/2005 02:58:35 ANS1327W The snapshot operation for 'C:' failed
> > with error code: 663.
> > 11/15/2005 02:58:36 ANS1400W The snapshot cache location is not valid.
> >
> > 11/15/2005 02:58:36 ANS1377W The client was unable to obtain a
> > snapshot of '\\kl1011xh\c$'. The operation will continue without
> > snapshot support.
> >
> > 11/15/2005 03:00:49 cuPing: Out of sequence verb: verb: 13
> > 11/15/2005 03:00:49 sessOpen: Session state transition error,
> > sessState: sSignedOn.
> > 11/15/2005 03:00:49 sessOpen: Transitioning: sSignedOn state ===>
> > sTRANSERR state
> > 11/15/2005 03:02:42 GatherWriterStatus(): GatherWriterStatus(...
> > pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> > 11/15/2005 03:02:42 GatherWriterStatus(): GetWriterStatus() returns
> > VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> > error code: [0x800423f2]
> > , rc=4352
> > 11/15/2005 03:03:12 Handle VSS attempt: #1
> > 11/15/2005 03:04:20 GatherWriterStatus(): GatherWriterStatus(...
> > pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE
> > 11/15/2005 03:04:20 GatherWriterStatus(): GetWriterStatus() returns
> > VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> > error code: [0x800423f3]
> > , rc=4352
> > 11/15/2005 03:05:22 GatherWriterStatus(): GatherWriterStatus(...
> > pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> > 11/15/2005 03:05:22 GatherWriterStatus(): GetWriterStatus() returns
> > VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> > error code: [0x800423f2]
> > , rc=4352
> > 11/15/2005 03:05:52 Handle VSS attempt: #2
> > 11/15/2005 03:06:53 GatherWriterStatus(): GatherWriterStatus(...
> > pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE
> > 11/15/2005 03:06:53 GatherWriterStatus(): GetWriterStatus() returns
> > VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> > error code: [0x800423f3]
> > , rc=4352
> > 11/15/2005 03:07:55 GatherWriterStatus(): GatherWriterStatus(...
> > pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> > 11/15/2005 03:07:55 GatherWriterStatus(): GetWriterStatus() returns
> > VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> > error code: [0x800423f2]
> > , rc=4352
> > 11/15/2005 03:08:25 Handle VSS attempt: #3
> > 11/15/2005 03:09:26 GatherWriterStatus(): GatherWriterStatus(...
> > pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_RETRYABLE
> > 11/15/2005 03:09:26 GatherWriterStatus(): GetWriterStatus() returns
> > VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> > error code: [0x800423f3]
> > , rc=4352
> > 11/15/2005 03:10:28 GatherWriterStatus(): GatherWriterStatus(...
> > pHrResultFailure ) failed with hr=VSS_E_WRITERERROR_TIMEOUT
> > 11/15/2005 03:10:28 GatherWriterStatus(): GetWriterStatus() returns
> > VSS_WS_FAILED_AT_FREEZE failure for writer 'WMI Writer'. Writer
> > error code: [0x800423f2]
> > , rc=4352
> > 11/15/2005 03:10:30 ANS1950E Backup using Microsoft volume shadow copy
> failed.
> >
> >
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http://www.klm.com. This e-mail and any attachment may contain confidential and 
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addressee, you are notified that no part of the e-mail or any attachment may be 
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e-mail or attachment is strictly prohibited, and may be unlawful. If you have 
received this e-mail by error, please notify the sender immediately by return 
e-mail, and delete this message. Koninklijke Luchtvaart Maatschappij NV (KLM), 
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