Hi,
I have a small TSM server using a 7212-312 vxa tape library. The
library has one tape drive and 10 slots. I am currently getting the
following errors trying to communicate with the tape library and can not
for the life of me figure out the problem. I currently have a PMR open
with hardware support, and a PRM with TSM. Hardware is saying it's a
TSM problem, TSM support is saying it's a hardware problem. I haven't
been able to do backups for a week. Any guidance is appreciated.
I've opened a PMR with IBM. The CE came out and said the hardware is
fine, but TSM cannot communicate with it. TSM support says we needed to
upgrade to TSM 5.2.6.3. We were at TSM 5.2.4.5.
Output from show library:
show library
MMSV->libList: head=3188D6EC, tail=3188D6EC
Library VXA7122LIB (type SCSI):
reference count = 0, online = 1, borrowed drives = 0, update count = 0
basicCfgBuilt = 1, libInfoBuild = 1, definingPathToLibrary = 0
addLibPath = 0, driveListBusy = 0
libvol_lock_id=0, libvolLock_count=0, SeqnBase=0
library extension at 31834F2C
Serial Number: (0086301051)
WWN: *EMPTY*
autochanger list:
dev=/dev/lb0, busy=0, online=0
drive list:
DRIVE1:
Device Class = 8MM,
RD Capabilities = 03C00000,
(VXA2C,VXA2),
WR Capabilities = 03000000,
(VXA2C,VXA2),
Drive state: EMPTY, Drive Descriptor state = NO PENDING CHANGES,
online = 1, polled = 0,
Inquiry String = VXA-2 ,
Device Type From Inquiry = ,
Serial Number: (0020155539)
WWN: *EMPTY*
update count = 0, checking = 0,
offline time/date: 20:08:02 2005/10/13
Clean Freq(GB)=-1, Bytes Proc(KB)=0, needsClean=0.
Log sense counters last dismount:
Log sense counters last dismount:
Read: uncorrected errors 53
Write: total groups processed 719613584
SCSI-specific fields:
element=82
Output from lscfg:
lb0 U787B.001.DNW2C2D-P1-C5-T1-L9-L0
Tivoli Storage Manager Library
mt0 U787B.001.DNW2C2D-P1-C5-T1-L3-L0
Tivoli Storage Manager Tape Drive
I'm getting the following error in my errorlog.
#errpt
DAC55CE5 1026001605 U H lb0 UNDETERMINED ERROR
DAC55CE5 1026001605 U H lb0 UNDETERMINED ERROR
# errpt -a | pg
------------------------------------------------------------------------
---
LABEL: ADSM_DD_LOG5
IDENTIFIER: DAC55CE5
Date/Time: Wed Oct 26 00:16:05 MDT
Sequence Number: 2383
Machine Id: 00CC494C4C00
Node Id: newspillman
Class: H
Type: UNKN
Resource Name: lb0
Resource Class: library
Resource Type: ADSM-SCSI-LB
Location: U787B.001.DNW2C2D-P1-C5-T1-L9-L0
Description
UNDETERMINED ERROR
Probable Causes
UNDETERMINED
ATTACHED SCSI TARGET DEVICE
SCSI ADAPTER
Failure Causes
ATTACHED SCSI TARGET DEVICE
SCSI ADAPTER
Recommended Actions
PERFORM PROBLEM DETERMINATION ON SCSI TARGET DEVICE
PERFORM PROBLEM DETERMINATION ON HOST SCSI ADAPTER
CONTACT APPROPRIATE SERVICE REPRESENTATIVE
Detail Data
COMMAND
0609 0000 1700 0000 0000 0000 0000 0000
STATUS CODE
0000 0000
SENSE DATA
0200 0800 0000 EF00 0000 0000 0000 0078 0800 0200 0617 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 ERROR CODE
0
RETURN CODE
0
REFERENCE CODE
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000 0000
------------------------------------------------------------------------
---
|