ADSM-L

Re: Problems with BMR on W2K (missing DLL's after restore)

2005-08-15 11:07:07
Subject: Re: Problems with BMR on W2K (missing DLL's after restore)
From: "Prather, Wanda" <Wanda.Prather AT JHUAPL DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 15 Aug 2005 11:06:45 -0400
I've seen similar results on a particular Win2K machine I was trying to
restore, Win2KPro SP4, no Exchange involved, just 1 drive. TSM 5.2.3.0
client.
Don't remember which dlls I was having a problem with - I think they
were Office related.
Fortunately I was just testing on that machine, and didn't have a time
constraint.

So like you, I tried again, restoring the catroot first - same results.

Then what I tried was doing the SystemState restore using ntbackup,
rather than TSM.
Result was the SAME.  Very frustrating.

That makes me suspect the packaging of the "system protected files" - if
MS ntbackup can't restore the dlls properly, TSM can't be expected to.

Never did find a solution for that particular machine.

Did a full BMR on a broken Win2KPro machine for real last week
(different machine) with a 5.3.0.8 client, worked fine (except the
5.3.0.8 client doesn't seem to back up the user profile as part of
system state any more.  Go figure).

I'm just hoping to be RID of all Win2K machines SOON.  So far restores
of Win2K3/XP with TSM+ASR have worked much better.

If you get any other insights into what's going on with Win2K, I'd be
delighted to hear about it.




-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Mike Hagery
Sent: Thursday, August 11, 2005 11:03 AM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Problems with BMR on W2K (missing DLL's after restore)


Hello,

TSM server Windows2000, TSM 5.2.2.0.
TSM client Windows2000 Advanced, TSM 5.2.2.0, Exchange-mail server

After a succesfull back-up of all local drives (C, D, E, F + system
objects)
and a full back-up with ITSM_for_Mail (TDP for Exchange), we tried to do
a
full restore of the system.

We get some problems after restoring the operating system and I hope
someone
can point me to the right direction.

These are the followed steps:
- Basic installation W2KSP3 (same SP as installed during back-up)
- Server renamed to original name, not joined in domain
- IP config modified for connection with TSM-server
- Installation TSM client
- Modified dsm.opt
- Restore C-partition
NO REBOOT
- Restore System Objects
- Reboot

The system reboots well, but a few seconds after the log-menu appears
there
also appears two popup error-messages concerning 'Unable to locate DLL'
for
inetinfo.exe:
IisRTL.dll could not be located in <path>

and the other-one for AntigenIMC.exe (virusscanner):
Exstrace.dll could not be located in <path>

If we compare some dll's with another Exchange server the following were
missing:
iisext.dll
iismap.dll
iisrstap.dll
iisreset.exe

It is not possible to start the IIS-service manually.

I find this document:
DCF Document ID: 1164812 - IBM Tivoli Storage Manager: Modified
Instructions for Complete Restores of Windows Systems: Bare Metal
Restore
(BMR), System State Restore, Windows System Object Restore

But,
After doing the restore again with the commands out of the document:
- dsmc restore "{SYSTEM OBJECT}\winnt\system32\catroot\*"
%systemroot%\system32\ -sub=yes -rep=all              - dsmc restore
%systemdrive%\* -sub=yes -rep=all
- dsmc restore systemobject

I still get the same popup-message about the missing DLL's.

If I do a select on the server the mentioned files are all in the
backup-table. If I do some queries on the client (q sysfiles, q
systemobject, show systemobject) everything is there.

Every tip is welcome.

Thanks in advance.

Mike

_________________________________________________________________
Express yourself instantly with MSN Messenger! Download today - it's
FREE!
http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/