ADSM-L

Re: Problem with drive

2005-07-19 06:51:11
Subject: Re: Problem with drive
From: "Jones, Eric J" <eric.j.jones AT LMCO DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Tue, 19 Jul 2005 06:50:57 -0400
I did an audit on the library to see if it would recognize it again but
it still comes up "UNKNOWN".
I toggled the drive off-line and back on-line to see if it would come
back and it still stays in an "UNKNOWN" state.
The problem started Friday night when the picker had the problem.
Here is the message from the activity log.
---------------------------------------------------
07/16/05 04:15:07     ANR8848W Drive RMT1 of library 3584LIB3 is
inaccessible;         server has begun polling drive. (PROCESS: 1429)

07/16/05 04:25:52     ANR8471E Server no longer polling drive RMT1 in
library 3584LIB3 - path /dev/rmt1 will be marked off-line. (PROCE
SS: 1429)
07/16/05 04:25:52     ANR8873E The path from source TSM3 to destination
RMT1 (/dev/rmt1) is taken offline. (PROCESS: 1429)
----------------------------------------------------------

Thanks
Eric


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
Gilbert, Guillaume
Sent: Monday, July 18, 2005 5:19 PM
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Problem with drive

I don't think an audit will be necessary here. The drive is "unknown"
state because TSM hasm't talked to it yet. Once TSM gets a tape in
there, the state will change to "loaded", and after that "empty"


Guillaume Gilbert
Storage Architect
514.866.8876 Office
514.866.0901 Fax
514.290.6526 BlackBerry
guillaume_gilbert AT storagetek DOT com
StorageTek Canada Inc.
INFORMATION made POWERFUL

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf Of
David Longo
Sent: July 18, 2005 16:14
To: ADSM-L AT VM.MARIST DOT EDU
Subject: Re: [ADSM-L] Problem with drive

Yes, make sure no tape ops going on.  Check with "q mount".

David Longo

>>> ADurkee AT CHSBUFFALO DOT ORG 07/18/05 3:40 PM >>>
actually won't the audit "hang" if there is tape operation going on?
.... waiting for that operation to release the tape?

Aaron Durkee
Infrastructure Analyst
Networking and Technical Group
Catholic Health Systems, Inc.
adurkee AT chsbuffalo DOT org
phone: (716) 862-1713
fax: (716) 862-1717

>>> Reiss_Nathan AT CAT DOT COM 07/18/05 01:40PM >>>
Don't just do audit library.  Do "audit library lib-name
checklabel=barcode".  Otherwise, it will go a long,long  time as it
loads every tape into a drive.

Thanks,

David N. Reiss
Unix Engineer/Disaster Recovery Team Lead
(309)/494-3749
Too many people simply give up too easily. You have to keep the desire
to forge ahead, and you have to be able to take the bruises of
unsuccess. Success is just one long street fight. -- Milton Berle
(1908-2002)



             David Longo
             <David.Longo@HEAL
             TH-FIRST.ORG>
             Sent by: "ADSM:
To
             Dist Stor
To
             Manager"                  ADSM-L AT VM.MARIST DOT EDU
             <[email protected]
cc
             .EDU>


             07/18/2005 12:36
             PM

Subject
                                       Re: Problem with drive
             Please respond to
             "ADSM: Dist Stor
                 Manager"
             <[email protected]
                   .EDU>





Caterpillar: Confidential Green                 Retain Until: 08/17/2005
                                                Retention Category:  G90
-
                                                General
                                                Matters/Administration


Try running an "audit library".



David B. Longo
System Administrator
Health First, Inc.
3300 Fiske Blvd.
Rockledge, FL 32955-4305
PH      321.434.5536
Pager  321.634.8230
Fax:    321.434.5509
david.longo AT health-first DOT org


>>> eric.j.jones AT LMCO DOT COM 07/18/05 1:31 PM >>>
We are running TSM 5.2.2 server on AIX with clients 5.2.2(windows/UNIX).

We had the picker hang up today and is in the process of being repaired.

We are running a IBM 3484 library.

The problem is with RMT1 which is now showing "Drive State: UNKNOWN" but
the other drives look fine.

How can I change it back to "EMPTY" since the drive is empty?

I tried to toggle it "OFFLINE" then back "ONLINE" but it stayed in the
same state.

===================================================================


                                Library Name: 3584LIB3
                                  Drive Name: RMT1
                                 Device Type: LTO
                                     On-Line: Yes
                                Read Formats:
ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI
                                               UM
                               Write Formats:
ULTRIUM2C,ULTRIUM2,ULTRIUMC,ULTRI
                                               UM
                                     Element: 269
                                 Drive State: UNKNOWN
                                Allocated to:
                                         WWN: 500507630007A911
                               Serial Number: 1110111802
              Last Update by (administrator): JONES
                       Last Update Date/Time: 07/18/05 12:54:55 Cleaning
Frequency (Gigabytes/ASNEEDED/NONE): ASNEEDED

=====================================================================

Eric Jones

PLATFORM AND SERVER SOLUTIONS

Owego, NY

Phone:  607-751-4133

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This message is for the named person's use only.  It may contain
confidential, proprietary, or legally privileged information.  No
confidentiality or privilege is waived or lost by any mistransmission.
If you receive this message in error, please immediately delete it and
all copies of it from your system, destroy any hard copies of it, and
notify the sender.  You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient.  Health First reserves the right to monitor all
e-mail communications through its networks.  Any views or opinions
expressed in this message are solely those of the individual sender,
except (1) where the message states such views or opinions are on behalf
of a particular entity;  and (2) the sender is authorized by the entity
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