ADSM-L

IMPORT NODE - now having problems restoring data - authentication problems?

2005-04-14 14:42:54
Subject: IMPORT NODE - now having problems restoring data - authentication problems?
From: "Patterson, Scott" <SPatterson AT HESS DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Thu, 14 Apr 2005 14:27:33 -0400
We did an 'import node' and are trying to restore that imported data to
another machine.  Using the TDP Exchange Client I can go out, see the
correct Storage Group data and select what I wish for restore.  However,
a few tenths of a second after kicking the restore off, we receive an
error message in the GUI..

ACN0151E Errors occurred while processing the request.  

and

Restore failed.  Error returned from c callback function call
(0x8004010f).



The TSM server log looks like this..
 
 
04/14/05 11:41:08     ANR0406I Session 12054 started for node
WDBLABEX3TDP22    
                       (TDP MSExchgV2 NT) (Tcp/Ip 172.16.144.9(1478)).

04/14/05 11:41:09     ANE4991I (Session: 12054, Node: WDBLABEX3TDP22)
TDP      
                       MSExchgV2 NT ACN3504 TDP for Microsoft Exchange:
Starting
                       restore for server WDBLABEX03.

04/14/05 11:41:09     ANE4991I (Session: 12054, Node: WDBLABEX3TDP22)
TDP      
                       MSExchgV2 NT ACN3506 TDP for Microsoft Exchange:
Starting
                       full restore of storage group NYC SG Mbxs NYC to
server  
                       WDBLABEX03.

04/14/05 11:41:09     ANE4993E (Session: 12054, Node: WDBLABEX3TDP22)
TDP      
                       MSExchgV2 NT ACN3508 TDP for Microsoft Exchange:
full    
                       restore of storage group NYC SG Mbxs NYC to
server       
                       WDBLABEX03 failed, rc = 425.

04/14/05 11:41:09     ANE4991I (Session: 12054, Node: WDBLABEX3TDP22)
TDP      
                       MSExchgV2 NT ACN3505 TDP for Microsoft Exchange:
Restore 
                       from server  to WDBLABEX03 is complete.   Total
backups  
                       restored: 0   Total bytes transferred: 0
Elapsed       
                       processing time: 0.06 Secs   Throughput rate:
0.00 Kb/Sec
04/14/05 11:41:09     ANR0403I Session 12054 ended 
 
 
The dsierror log looks like this...
 
 
04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
.
04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
.
04/14/2005 09:24:37 sessOpen: Error 137 from signon authentication.
04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
.
04/14/2005 09:24:37 ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=2
.
04/14/2005 09:24:37 sessOpen: Error 137 from signon authentication.


If we try to run a backup we see these types of messages in the tdpexc
log

04/14/2005 14:18:06
========================================================================
=
04/14/2005 14:18:06 Request                       : Backup

04/14/2005 14:18:06 SG List                       : NYC  SG Mbxs NYC

04/14/2005 14:18:06 Backup Type                   : FULL

04/14/2005 14:18:06 Database Name                 :

04/14/2005 14:18:06 Buffers                       : 3

04/14/2005 14:18:06 Buffersize                    : 1024

04/14/2005 14:18:06 Exchange Server               : (Local Machine)

04/14/2005 14:18:06 TSM Node Name                 : WDBLABEX3TDP22

04/14/2005 14:18:06 TSM Options File              : C:\Program
Files\Tivoli\TSM\TDPExchange\dsm.opt

04/14/2005 14:18:06 Mount Wait                    : Yes

04/14/2005 14:18:06 Quiet                         : No

04/14/2005 14:18:06
------------------------------------------------------------------------
-
04/14/2005 14:18:07 Backup of storage group NYC  SG Mbxs NYC failed.
04/14/2005 14:18:07 Instance not found 04/14/2005 14:18:08 Retrying
failed backups...
04/14/2005 14:18:08 Backup of storage group NYC  SG Mbxs NYC failed.
04/14/2005 14:18:08 Instance not found 04/14/2005 14:18:08 Retrying
failed backups...
04/14/2005 14:18:09 Backup of storage group NYC  SG Mbxs NYC failed.
04/14/2005 14:18:09 Instance not found 04/14/2005 14:18:09 Retrying
failed backups...
04/14/2005 14:18:10 Backup of storage group NYC  SG Mbxs NYC failed.
04/14/2005 14:18:10 Instance not found 04/14/2005 14:18:10 Retrying
failed backups...
04/14/2005 14:18:10 Backup of storage group NYC  SG Mbxs NYC failed.
04/14/2005 14:18:10 Instance not found 04/14/2005 14:18:11 Retrying
failed backups...
04/14/2005 14:18:11 Total storage groups requested for backup:  1
04/14/2005 14:18:11 Total storage groups backed up:             0
04/14/2005 14:18:11 Total storage groups expired:               0
04/14/2005 14:18:11 Total storage groups excluded:              0
04/14/2005 14:18:11 Throughput rate:                            0.00
Kb/Sec
04/14/2005 14:18:11 Total bytes transferred:                    0
04/14/2005 14:18:11 Elapsed processing time:                    0.01
Secs



Has anyone seen anything similar?  We are checking with Microsoft as we
believe there is some sort of authentication/logon problem.

Thanks so much!

Scott

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