ADSM-L

Re: Windows client keeps asking for password

2005-01-26 12:19:31
Subject: Re: Windows client keeps asking for password
From: Thomas Michaud <tmichaud AT US.IBM DOT COM>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 26 Jan 2005 12:05:05 -0500
Try using "dsmcutil updatepw" to get the registry straightened out.

 Tom Michaud
 IBM Global Services



"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 01/26/2005
11:40:48 AM:

> Hi Eric,
>     You may need to check the permissions of the registry itself.  We
> ran into this not too long ago.  Get into regedit and follow the path
> you specified down to a folder level (IBM or ADSM should do).  From the
> main menu, select Edit > Permissions to allow you to correct the
> registry permissions.  We were a bit perplexed being the user had Admin
> privileges on the system, but the Registry didn't reflect that.  Give it
> a shot!
>
> Luke
>
> Loon, E.J. van - SPLXM wrote:
>
> >Hi *SM-ers!
> >We have got a Windows 5.1.7 client which has PASSWORDACCESS GENERATE in
the
> >options file, but it keeps on prompting for the password.
> >In the dsmerror.log file I noticed the following line:
> >ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5
> >Windows return code 5 stands for Access Denied, but the user is
definitely
> >using an Admin account. He deleted everything under
> >HKEY_LOCAL_MACHINE\SOFTWARE\IBM\ADSM\CurrentVersion\BackupClient\Nodes
and
> >as soon as he starts the BA client, the subfolders nodename\servername
and
> >the key Password are recreated, but a second start still prompts the
user
> >for a password and the same error is written to the error log. I'm lost
> >here...
> >Thank you very much for any reply in advance!!!
> >Kindest regards,
> >Eric van Loon
> >KLM Royal Dutch Airlines
> >
> >
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