ADSM-L

Re: Windows client keeps asking for password

2005-01-26 11:41:06
Subject: Re: Windows client keeps asking for password
From: Luke Dahl <ldahl AT JPL.NASA DOT GOV>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 26 Jan 2005 08:40:48 -0800
Hi Eric,
   You may need to check the permissions of the registry itself.  We
ran into this not too long ago.  Get into regedit and follow the path
you specified down to a folder level (IBM or ADSM should do).  From the
main menu, select Edit > Permissions to allow you to correct the
registry permissions.  We were a bit perplexed being the user had Admin
privileges on the system, but the Registry didn't reflect that.  Give it
a shot!

Luke

Loon, E.J. van - SPLXM wrote:

Hi *SM-ers!
We have got a Windows 5.1.7 client which has PASSWORDACCESS GENERATE in the
options file, but it keeps on prompting for the password.
In the dsmerror.log file I noticed the following line:
ReadPswdFromRegistry(): RegOpenPathEx(): Win32 RC=5
Windows return code 5 stands for Access Denied, but the user is definitely
using an Admin account. He deleted everything under
HKEY_LOCAL_MACHINE\SOFTWARE\IBM\ADSM\CurrentVersion\BackupClient\Nodes and
as soon as he starts the BA client, the subfolders nodename\servername and
the key Password are recreated, but a second start still prompts the user
for a password and the same error is written to the error log. I'm lost
here...
Thank you very much for any reply in advance!!!
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines


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