ADSM-L

Re: Tapes unavailable message

2004-12-20 20:25:50
Subject: Re: Tapes unavailable message
From: Richard Sims <rbs AT BU DOT EDU>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Mon, 20 Dec 2004 20:25:37 -0500

<x-tad-bigger>> ANR1229W Volume U02251 cannot be backed up - volume
> is offline or access mode is "unavailable" or "destroyed".</x-tad-bigger>


The more modern form of this message, as reflected in the 5.2.2 Messages manual, is more illuminating.
It would be helpful if the posting included contextual information, such as the library type and drive type.

>ANR8945W Scratch volume mount failed .
>ANR1404W Scratch volume mount request denied - mount failed.
>ANR1021W Migration process 12403 terminated for storage pool NT_DPOOL -
>storage media inaccessible.

I would suspect a problem with the library. Check the AIX Error Log, which may have problem indications. Do 'show library' and get a better sense of status. Attempt to mount one of the problem volumes using the mtlib command or equivalent. Physically inspect the library and drives for problems, in particular looking for tapes stuck in drives. If no indications of real hardware problems, restart the TSM server to see if it's a latched status problem which thus clears.

Richard Sims
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