Right now there is no TSM solution for open file backups. You can look to
3rd-party vendors to provide support for open files in conjunction with
backup products such as TSM. For example, St. Bernard Software's "Open
File Manager" product (http://www.stbernard.com). Caveat: This should not
be taken as an official endorsement of the product, I am just letting you
know of its existence. Other users on this forum may have alternative
solutions.
IBM is currently working on open file support for Windows 2003, but I
would not expect it before some time in 2005.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: storman AT us.ibm DOT com
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 11/15/2004
10:39:49:
> GREAT !!!! ... !!!!!
> Then In general, how do we go about taking open file backups?
> Kindly shed some knowledge upon me in this regard!
>
> Kind Regards,
> Sandra
>
> Andrew Raibeck wrote:
>
> > Sandra,
> >
> > In general, whenever you are having a problem and need to ask the
group
> > for help, you need to provide more substantial detail than just a
vague
> > symptom ("... on Win 2003 it won't backup open files and snapshot
fails
> > ..."). This is the same as calling your automobile repair shop and
saying,
> > "My car won't start." and expecting a good answer to your problem.
Your
> > automobile mechanic needs a lot more information in order to diagnose
the
> > trouble with your car. Likewise for any software or hardware problems
you
> > may have.
> >
> > For TSM, here is a starter checklist for information you can provide:
> >
> > - A *specific* description of what operation you are trying to do
(i.e. "I
> > am trying to run a manual backup of my C: and D: drives using the dsmc
> > command line interface").
> >
> > - *complete* output showing the results you are getting (console
output,
> > dsmsched.log for scheduled operations, dsmerror.log, GUI screenshots,
> > etc.).
> >
> > - Configuration information including TSM client and server operating
> > system levels and TSM software versions.
> >
> > - Client options files for client problems (dsm.opt, dsm.sys, client
> > option set)
> >
> > - For client problems, if you are using TSM 5.2, resulting dsminfo.txt
> > file from the command "dsmc query systeminfo".
> >
> > - Server options and settings for server problems (output from QUERY
> > OPTION and QUERY STATUS; QUERY LOG F=D and QUERY LOGVOLUME F=D for
> > recovery log problems; QUERY DB F=D and QUERY DBVOLUME F=D for
database
> > problems, etc.)
> >
> > - If the client was interacting with the server when the problem
occurred,
> > QUERY ACTLOG output for the timeframe from when the client activity
> > started through the time it ended.
> >
> > There are other items as well, but this is just a basic checklist. Not
all
> > problems require all of the information, but the list serves to show
you
> > all the places you can check for the source of the problem.
> >
> > Now with all of that said: Open File Support is not supported on
Windows
> > 2003.
> >
> > Regards,
> >
> > Andy
> >
> > Andy Raibeck
> > IBM Software Group
> > Tivoli Storage Manager Client Development
> > Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
> > Internet e-mail: storman AT us.ibm DOT com
> >
> > The only dumb question is the one that goes unasked.
> > The command line is your friend.
> > "Good enough" is the enemy of excellence.
> >
> > "ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 11/15/2004
> > 00:16:52:
> >
> > > Sorry ...
> > > TSM Server 5.2.2.5 on windows 2000 and client 5.2.2.0 on windows
2003.
> > >
> > > Kind Regards,
> > > Sandra
> > >
> > > "Stapleton, Mark" wrote:
> > >
> > > > From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On
> > > > Behalf Of Sandra
> > > > >I have taken backups on win 2000 and it worked fine with open
> > > > >file support, but on Win 2003 it won't backup open files and
> > > > >snapshot fails.
> > > > >
> > > > >I have 2 partitions to backup and so i m using include.fs
> > > > >option to specify snapshotcachelocation. This option is
> > > > >working great on win2000 but there seem to be something
> > > > >missing on this win2003 machine.
> > > >
> > > > More details needed. Please *always* include your current TSM
server
> > and
> > > > client levels when asking questions.
> > > >
> > > > --
> > > > Mark Stapleton (stapleton AT berbee DOT com)
> > > > Berbee Information Networks
> > > > Office 262.521.5627
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