ADSM-L

Re: Client connection severed

2004-10-27 05:15:15
Subject: Re: Client connection severed
From: Geert De Pecker <gedp AT SOFICO DOT BE>
To: ADSM-L AT VM.MARIST DOT EDU
Date: Wed, 27 Oct 2004 11:15:03 +0200
Hi,

Just to keep you posted: the "connection with client severed" error
went away after changing the session timeout for ports 1500 and 1501
on the firewall.

Thanks all,

Geert

"ADSM: Dist Stor Manager" <ADSM-L AT VM.MARIST DOT EDU> wrote on 26/10/2004
16:05:11:

> Talk to the person who manages the firewall.
>
> It is common for firewall software to have its own "idletimeout" value.
> If a session goes quiet for a time, the firewall terminates the session.
>
> And it is not uncommon for TSM backups to exceed the firewall timeout
> value - can happen easily if TSM spends a long time searching
> directories before sending data, or if waiting on a response from
> Oracle, etc..
>
> In my experience, it results in the errors you saw - the firewall closes
> the session, TSM reopens it - the backup eventually completes OK, but
> takes forever.
>
> Ask them to check the firewall, turn off their timeout (or change it to
> something very very large), and test running a backup.  If that clears
> up your problem, then you can play around with the timeout value until
> you find something that will work most of the time.
>
> Good luck!
> Wanda Prather
> "I/O, I/O, It's all about I/O"  -(me)
>
>
>
>
> -----Original Message-----
> From: ADSM: Dist Stor Manager [mailto:ADSM-L AT VM.MARIST DOT EDU] On Behalf 
> Of
> Geert De Pecker
> Sent: Tuesday, October 26, 2004 3:30 AM
> To: ADSM-L AT VM.MARIST DOT EDU
> Subject: Client connection severed
>
>
> I keep getting the "session is lost" errors with a certain box.
>
> I already changed the maxsessions, maxschedule, idletimeout, but no
> changes. The errors keep coming.
>
> Only specials about this box is the fact that it has large files (oracle
> database) and that it is behind a firewall. I assume
> the big files (2 and 4 gb) are making the problem here.
>
> Any hints where I can look next?
>
> Thanks,
>
> Geert
>
> Server side:
>
> 10/26/04   03:15:01      ANR0480W Session 4563 for node AILDB (WinNT)
> terminated -
>                           connection with client severed.
> 10/26/04   03:26:22      ANR0480W Session 4566 for node AILDB (WinNT)
> terminated -
>                           connection with client severed.
> 10/26/04   03:45:54      ANR0480W Session 4567 for node AILDB (WinNT)
> terminated -
>                           connection with client severed.
> 10/26/04   04:15:49      ANR0480W Session 4568 for node AILDB (WinNT)
> terminated -
>                           connection with client severed.
>
> Client side dsmerror.log
>
> 26-10-2004 03:17:08 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 03:17:08 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 03:17:23 ANS1810E TSM session has been reestablished.
> 26-10-2004 03:41:08 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 03:41:08 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 03:41:23 ANS1810E TSM session has been reestablished.
> 26-10-2004 04:11:03 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 04:11:03 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 04:11:18 ANS1810E TSM session has been reestablished.
> 26-10-2004 04:43:58 ANS1809W Session is lost; initializing session
> reopen
> procedure.
>
> Client side dsmsched.log
>
> 26-10-2004 03:07:58 --- SCHEDULEREC OBJECT BEGIN BACKUP_INC_AIL
> 26-10-2004
> 03:00:00
> 26-10-2004 03:17:08 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 03:17:23 ... successful
> 26-10-2004 03:41:08 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 03:41:23 ... successful
> 26-10-2004 04:11:03 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 04:11:18 ... successful
> 26-10-2004 04:43:58 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 04:44:13 ... successful
> 26-10-2004 05:11:36 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 05:11:51 ... successful
> 26-10-2004 05:17:11 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 05:17:26 ... successful
> 26-10-2004 05:32:41 ANS1809W Session is lost; initializing session
> reopen
> procedure.
> 26-10-2004 05:32:56 ... successful
> 26-10-2004 05:35:47 --- SCHEDULEREC STATUS BEGIN
> 26-10-2004 05:35:47 Total number of objects inspected:   78,805

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